Parking Cashier

SP Plus•Richmond, VA

1d•Onsite

About The Position

SP+ is an artificial intelligence company for the real world, using computer vision to enable checkout-free parking experiences. They are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. SP+ is reinventing parking and aims to power checkout-free experiences anywhere to make everyday experiences remarkable by giving back people's most valuable asset, time.

Requirements

Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to make change.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
Ability to effectively respond to customer problems or complaints.
Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
Occasionally required to walk and sit.
Specific vision abilities required by this job include close vision.

Nice To Haves

If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Responsibilities

Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
Be at work every scheduled day, on time and in uniform, and ready to assist customers.
Count "bank" of revenue at the beginning of the shift to ensure the starting total is correct.
Collect cash and/or validations and maintain security of cash.
Make change and issue receipts or tickets to customers for each transaction.
Compute or re-compute bills from tickets showing the amount due per customer.
Operate cash register after time calculation (manually or by machine), calculate cost or transaction and display cost of customer transaction on cash register.
Quote prices for parking services for which money is received upon customer receipt.
Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
Complete lost ticket forms when original tickets cannot be located.
Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
Answer the telephone in a prompt and courteous manner.
Maintain cleanliness of the booth and pick up trash in the surrounding area.
Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in the booth.
Verify log of shift transactions against the bank of "revenue" on hand.
Compile "bank" of collected revenue during the day once a predetermined amount of money has been collected.
Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
Perform any other duties that may be assigned by the supervisor.