Parking Cashier

SP Plus•Atlanta, GA

19h•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. Customers simply “drive in and drive out.” SP+ is the largest parking network in America, with over 23,000 employees operating at over 4,000 locations across North America and Europe. The company is currently reinventing parking, recognizing its importance and widespread impact. The future vision is to power checkout-free experiences in various settings to enhance everyday living, working, and playing, thereby giving back valuable time. An SP+ Cashier is responsible for creating an efficient, stress-free, and enjoyable experience for each customer, which includes receiving payment for parking services and managing traffic flow within the facility.

Requirements

Ability to perform each essential duty satisfactorily.
Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
Availability to work 2nd shift, 3rd shift and/or week-ends may be required (if applicable, depending on a location's hiring needs).
Only required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to make change.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
Ability to effectively respond to customer problems or complaints.

Responsibilities

Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
Be at work every scheduled day, on time and in uniform, and ready to assist customers.
Count “bank” of revenue at beginning of shift to ensure starting total is correct.
Collect cash and/or validations and maintain security of cash.
Make change and issue receipts or tickets to customer for each transaction.
Compute or re-compute bill from ticket showing amount due per customer.
Operate cash register after time calculation (manually or by machine), calculate cost or transaction and display cost of customer transaction on cash register.
Quote prices for parking services for which money is received upon customer receipt.
Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
Complete lost ticket forms when original tickets cannot be located.
Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
Answer telephone in a prompt and courteous manner.
Maintain cleanliness of booth and pick up trash in the surrounding area.
Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
Verify log of shift transactions against bank of “revenue” on hand.
Compile “bank” of collected revenue during the day once a predetermined amount of money has been collected.
Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
Perform any other duties that may be assigned by the supervisor.