Parking Cashier

SP Plus•Vandalia, OH

12d•Onsite

About The Position

SP+ is hiring a Parking Cashier to provide efficient, stress-free, and enjoyable customer experiences while processing payments for parking services and facilitating traffic flow through the facility. The role involves handling cash and other forms of payment, operating transaction equipment, assisting customers with directions and complaints, maintaining the cashier booth and supplies, and reconciling shift transactions and revenue. Employees are expected to report for scheduled shifts on time and in uniform, and to perform other duties assigned by a supervisor.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to follow detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time) and handle transactions using a calculator (optional) or credit card machine.
Ability to maintain a pleasant and mannerly demeanor with customers and on the telephone, and to respond effectively to customer problems or complaints.
A valid state-issued driver’s license with a current address and acceptable driving record is required only if driving a company vehicle or driving on company business is expected.
While working, the employee is regularly required to sit, use hands to handle or feel objects, tools, or controls, and reach with hands and arms; occasionally required to walk; and must have close vision.

Responsibilities

Treat each customer with respect and kindness and provide a positive experience.
Report to work each scheduled day on time, in uniform, and ready to assist customers.
Count the starting revenue bank at the beginning of the shift.
Collect cash and validations and maintain the security of cash.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate the amount due from parking tickets and time used.
Operate a cash register and display transaction costs to customers.
Quote prices for parking services.
Give customers directions and assist them in reaching their destinations.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints promptly and seek supervisor assistance when needed.
Answer telephone calls promptly and courteously.
Maintain booth cleanliness and pick up trash in the surrounding area.
Check that necessary work aids and supplies are available in the booth.
Verify the shift transaction log against revenue on hand.
Compile collected revenue when the predetermined amount has been reached.
Record amounts received and vehicle counts, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.