Walton Arts Center Parking Attendant

Walmart AMP•Fayetteville, AR

69d•Onsite

About The Position

The Parking Attendant provides customer service at Walton Arts Center and the Walmart AMP. The role welcomes patrons, directs them to appropriate parking spaces, and helps enforce traffic and parking plans in accordance with orientation and training. Attendants also thank patrons and help guide them safely out of parking lots after events. The position involves working outdoors and around moving vehicles, pedestrians, and large event crowds, and may include validating prepaid parking tickets or processing onsite parking sales in certain assignments.

Requirements

Must be at least 16 years of age.
High school diploma or GED required.
Strong communication skills and ability to interact with many different types of people.
Ability to work independently and collaboratively and complete assignments within instructions, routines, and accepted practices.
Ability to adapt to changes, competing demands, delays, and unexpected events.
Ability to read signs and follow simple oral and written instructions.
Ability to maintain integrity, professionalism, ethics, and confidentiality.
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Ability to perform essential job functions safely and successfully in accordance with applicable ADA, FMLA, and other federal, state, and local standards, including productivity standards.
Ability to maintain regular, punctual attendance consistent with applicable standards.
Must be able to stand for long periods and physically able to run and move quickly if required.
Must be able to lift and carry up to 50 lbs.
Must be able to talk, listen, and speak clearly on the telephone.
Must have a working cell phone, be willing to install basic applications, and use it for work purposes.
Must be able to sit or stand for extended periods.
Must be able to stand or walk for extended periods on concrete, grass, and inclined surfaces.
Must be able to endure outdoor conditions including cold, heat, wind, and precipitation.
Must be able to work in large, crowded environments with flashing lights, loud music and noises, pyrotechnics, and cannons as part of shows and events.

Nice To Haves

Six months of experience in a customer service environment is preferred.

Responsibilities

Provide parking instructions, guidance, and assistance to arriving guests.
Greet guests as they arrive and depart in a positive, courteous, and welcoming manner.
Provide directions and venue information to guests, including directions to nearby highways or destinations.
Place traffic cones and other event setup materials under supervisor direction.
Direct vehicles to available parking spaces using hand signals and lights.
Ensure vehicles have proper credentials to enter designated parking lots.
Position or remove barricades to prevent parking in restricted spots.
Clean debris from parking lots.
Help customers locate their vehicles and escort them when needed.
Help patrons exit the parking garage safely.
Direct pedestrian traffic to ensure safe passage across roadways and near moving vehicles.
In certain positions, use ticket scanners or point-of-sale technology to validate prepaid parking tickets or process credit card sales for onsite parking.
Promptly report suspected illegal activity in the immediate assignment area to supervisors.
Maintain a professional and positive manner, and a firm but fair approach to parking issues.
Treat everyone onsite with courtesy and respect.
Wear provided high-visibility vests or identifying apparel while deployed in parking lots or streets controlling traffic.
Maintain professional working relationships with teammates, staff from other departments, vendors, patrons, and tenants of leased spaces.
Perform related duties assigned by a supervisor.
Maintain security and safety requirements and comply with company policies and procedures.
Represent Walton Arts Center/Walmart AMP at on- and off-site events as requested.