Parking Attendant (non-driving / non-valet)

Propark Mobility • Houston, TX

22d • Onsite

About The Position

Propark Mobility is hiring full-time and part-time non-driving Parking Attendants in Houston, Texas. The role involves directing patrons to parking spaces, issuing and processing parking tickets and exceptions, completing shift paperwork, and providing courteous customer service. Attendants may also perform small cleaning or maintenance tasks and other duties or special projects assigned by location management. The position may involve exposure to weather, fumes, and airborne particles, with noise ranging from minimal to moderate.

Requirements

• Must be at least 18 years old.
• Ability to read, comprehend, and communicate effectively verbally and in writing.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with employees and parking customers.
• Ability to resolve customer issues in a professional and friendly manner.
• Availability for morning, evening, and overnight shifts.

Nice To Haves

• High school degree preferred but not required.
• One or more years of customer-service experience.

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers and record the required information on each ticket.
• Process exception transactions, such as lost tickets and grace-period tickets, according to company policy, including completing applicable forms.
• Complete daily shift paperwork recording transactions by parking rate, vehicles entering and leaving the facility, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
• Provide the company’s customer-service standards, including maintaining the required uniform appearance, giving the company greeting, answering questions, resolving issues, and thanking customers upon exit.
• Complete small cleaning or maintenance tasks according to company checklists when requested by local management.
• Complete special projects and other duties assigned according to operational needs.

Benefits

• Free parking while working at assigned Propark locations.
• Flexible scheduling.
• Paid holidays.
• Wellness benefit provided according to city or state mandates.
• Free, confidential employee assistance program available 24/7 to employees and their families, including three free counseling sessions for each employee and each household family member.
• Full-time employees receive paid vacation and an additional day off on their birthday.
• Full-time employees receive a benefits package including medical, HSA, FSA, dental, vision, six supplemental insurance options, commuter benefits, pet insurance, and 401(k).
• Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed