Parking Attendant (non-driving / non-valet)

Propark Mobility • Jersey City, NJ

20d • Onsite

About The Position

Propark Mobility is hiring non-driving, non-valet Parking Attendants in Jersey City, NJ, for full-time and part-time opportunities. The role involves directing patrons to parking spaces, issuing tickets, processing exception transactions, completing shift paperwork, and providing courteous customer service. Attendants may also be asked to perform small cleaning or maintenance tasks and other duties based on operational needs. Shifts are available mornings and evenings, with weekend and holiday work; applicants should also be available for overnight shifts.

The position requires standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing. Employees may occasionally lift or move objects up to 25 pounds. Work may involve weather conditions, regular exposure to fumes and airborne particles, and minimal to moderate noise.

Requirements

• At least 18 years old.
• Ability to read, comprehend, and communicate effectively verbally and in writing.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with employees and parking customers.
• Ability to resolve customer issues professionally and courteously.
• Availability for mornings, evenings, and overnight shifts.
• Able to meet the described physical demands, including occasionally lifting or moving objects up to 25 pounds.

Nice To Haves

• High school degree preferred but not required.
• At least one year of customer service experience.

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers and record the required information on each ticket.
• Process exception transactions, such as lost tickets and grace-period tickets, according to company policy, including completing applicable forms.
• Complete daily shift paperwork by recording transactions by parking rate, vehicle counts, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.
• Provide service according to company standards by maintaining the required uniform appearance, giving the company greeting, answering questions, resolving issues, and thanking each customer upon exit.
• Complete small cleaning or maintenance tasks according to company checklists when requested by local management.
• Complete special projects assigned by location management and other duties based on operational needs.

Benefits

• Free parking while working at assigned Propark locations.
• Flexible scheduling.
• Paid holidays.
• Wellness benefit according to city or state mandates.
• Free, confidential employee assistance program available 24/7, including three free counseling sessions for each employee and each household family member.
• Full-time employees receive paid vacation and an extra day off on their birthday.
• Full-time employees receive a benefits package including medical, HSA, FSA, dental, vision, six supplemental insurance plans, commuter benefits, pet insurance, and 401(k).
• The company offers seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed