Parking Attendant- Valet (Monday-Friday 5am to1:30pm, Grant)

OhioHealth • Williamstown, KY

7d

About The Position

The Parking Attendant will be trained in valet and shuttle services but will primarily work in valet. As one of the first and last people customers encounter, the attendant helps create a lasting impression and ensures associates, visitors, and patients arrive safely at their destinations. The role may also cover other parking functions, including the office, shuttle, booth, or maintenance, as needed.

Shuttle duties include greeting customers, transporting them safely and comfortably in accordance with traffic laws, completing vehicle and trip documentation, reporting maintenance concerns and damage, assisting customers with mobility needs using wheelchair lifts and tie-downs, and keeping shuttles clean. Attendants follow driver expectations, including required wait times and shuttle stops.

Valet duties include greeting customers, identifying and responding to their needs, helping them find their destination, and assisting them out of vehicles when necessary. Attendants inspect vehicles for pre-existing damage, park and return vehicles safely, maintain valet lot records and claim tickets, keep valet entrances clear and clean, address smoking in valet areas, and record payments, vouchers, and refunds. Valet greeters perform customer greeting and assistance, help keep entrances clear and clean, monitor smoking, and cover other parking functions as needed.

As a High Reliability Organization, OhioHealth expects employees to focus on safety, quality, and efficiency. The job profile is an overview of responsibilities and may change; it is not an exhaustive list.

Requirements

• No degree or diploma is required.
• Valid state driver's license.
• Driving record must have four points or fewer.

Nice To Haves

• High school diploma, GED, or equivalent.
• Ability to drive a standard-transmission vehicle.
• Two years of customer service experience.

Responsibilities

• Greet shuttle customers and provide friendly, professional service.
• Safely transport shuttle customers to their destinations while considering their comfort and following traffic laws.
• Complete required documentation, including log sheets, vehicle checklists, accident reports, mileage tracking, and defect tracking.
• Report maintenance concerns and report vehicle damage or accidents before the end of the shift.
• Assist customers with mobility needs using appropriate techniques, including wheelchair lifts and tie-downs.
• Keep shuttles clean and follow driver expectations, including wait times and shuttle stops.
• Greet valet customers, proactively identify their needs, and help them find their desired locations.
• Assist customers out of vehicles when necessary.
• Pre-check vehicles for damage, record pre-existing damage, park vehicles safely in appropriate locations, and return vehicles to owners when appropriate.
• Track vehicles using valet lot sheets and claim tickets, ensuring required information is recorded.
• Keep valet entry areas clear of parked vehicles and clean.
• Monitor valet areas for smoking and ask visitors who are smoking to move off hospital property.
• Record and track financial transactions, including vouchers, valet payments, and refunds for PIL payments.
• Cover other parking functions, including office, shuttle, booth, or maintenance, as needed.
• Focus on safety, quality, and efficiency while performing job duties.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed