Parking Attendant

Pyramid Global Hospitality•Puerto Rico, TX

53d•Onsite

About The Position

We are looking for highly motivated individuals to join our Guest Services team as a Parking Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Parking Attendant assists with the opening of car doors as they arrive to the hotel/resort and unloading of guest’s luggage as needed. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Requirements

High School Diploma.
Valid Puerto Rico driver’s license.
At least one year in a customer service role with high guest interaction
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and running to retrieve cars
An outgoing and engaging personality
Bilingual (English / Spanish).
Excellent verbal communication skills
Ability to work in a fast-paced setting
Must be available to work various shifts including overnight, weekends and holidays

Nice To Haves

Hospitality industry experience is a plus.

Responsibilities

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests.
The Parking Attendant consistently provides a warm, professional welcome and farewell to guests and visitors upon arrival and departure, maintaining an impeccable appearance and a genuine service-oriented attitude
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will park and retrieve guests’ cars as needed, in a safe and responsible manner.
You will assist guests in securing other forms of transportation as needed
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized
Performs all duties and instructions assigned by the immediate supervisor, as well as any responsibilities inherent to the position.
"Be the difference" with all guest and employees and do more than just “the norm".