Parking Attendant

3CDC • Cincinnati, OH

8d • Onsite

About The Position

The Parking Attendant mans and maintains one or more parking structures during a scheduled shift, working with 1st Shift Management Officers, the Events Management Officer, the Maintenance team, and facilities staff. The role operates with minimal supervision and includes customer service, cleaning, troubleshooting and servicing parking payment equipment, and basic maintenance. Cleaning duties use supplied materials and cleaning agents, with personal protective equipment where applicable. The attendant may also cover cashier and other facility duties as needed.

Requirements

• Excellent customer service skills.
• Strong verbal and written communication skills.
• Ability to work and complete tasks with minimal supervision.
• Ability to remain calm and work effectively under pressure.
• Personable, positive, and enthusiastic attitude, with the ability to deal effectively with people.
• Ability and willingness to work nights, weekends, and holidays as scheduled.
• Ability to maintain a neat, clean appearance and wear the appropriate uniform at all times.
• Ability to perform manual labor.
• Ability to lift at least 50 pounds.
• Ability to spend extended periods outdoors, often standing.
• Ability to sit at a desk or workstation and work at a computer terminal for extended periods.
• Digital dexterity and hand-eye coordination to operate office equipment.
• Ability to speak and hear employees by phone or in person.
• Motor skills sufficient to move around the office environment.
• Ability to compare, decide, direct, problem-solve, analyze, instruct, and interpret.
• Ability to work well under stress.

Responsibilities

• Complete maintenance and cleaning checklist tasks and duties directed by the Facilities Management Team, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
• Walk the garage daily to identify and correct maintenance problems.
• Clean garage entrances, exits, ramps, stairwells, rails, booth, office, restrooms, and other designated areas.
• Empty trash cans in the garage, booth, and office.
• Replace burned-out light bulbs.
• Apply oil absorbent to oil spills.
• Communicate effectively with team members.
• Inspect safety items, including ensuring gate-arm clearance bars are secure.
• Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
• Shovel, plow, or blow snow from entrance and exit ramps and other designated areas using shovels, snow blowers, and other light-duty equipment.
• Promptly report suspected or observed policy violations, safety hazards, and unusual occurrences to the Facility Manager.
• Assist customers in the facility or as directed by the Facility Manager or Supervisor.
• Resolve customer complaints independently or with a supervisor's assistance.
• Maintain thorough knowledge of the garage and nearby streets, landmarks, and freeways.
• Learn facility operations and cover cashier, attendant, and other duties as needed.
• Maintain a neat, clean appearance and wear the complete uniform during scheduled shifts.
• Write and issue violation warnings to tenants and visitors who violate garage policies.
• Control traffic at entrances and exits as needed.
• Manage, assist, and direct traffic during events that bring higher-than-normal facility traffic.
• Conduct scheduled, accurate car counts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed