Parking Attendant - THE POLAR EXPRESS Train Ride OKC

American Heritage Companies•Oklahoma City, OK
•Onsite

About The Position

The Parking Attendant position works with the Front of House & Business Manager and Parking Supervisor to act as an overall customer service representative assisting with the execution of the parking duties associated with the event. Attendants are responsible for making the first impression of the event, so efficiency and friendliness are required. Being part of the Front of House team is an excellent opportunity to learn about the business side of production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time, with all the amenities needed for the production, is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.

Requirements

  • Parking and customer service experience preferred
  • Strong leadership and communication skills
  • Excellent customer service skills
  • Alert and aware of surroundings
  • Possess a well-spoken manner in personal communications
  • Ability to work weekends and evenings
  • Ability to lift 20-pound objects
  • Varied schedule requiring evenings, weekends, and overtime
  • Majority of time spent on feet

Nice To Haves

  • Majority of time spent in an outdoor setting
  • Able to work in cold, snowy, or otherwise inclement winter weather

Responsibilities

  • Welcomes customers as they approach the parking area and assists with parking service needs
  • Confirm parking reservations and direct customers to the nearest open spot
  • Provide customer service information or direct to ticketing area when needed
  • Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and patrons
  • Assist in general care and safety in the parking area, including keeping a clean and orderly space
  • Report any safety violations to the Parking Supervisor
  • Other duties as assigned

Benefits

  • Great industry pay
  • Catered meals for 5-show days
  • Comp tickets for your friends and family
  • Potential for end of season bonus
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