Park Services Attendant

Great Wolf Lodge•Bloomington, MN
•Onsite

About The Position

The Park Services Attendant helps ensure the waterpark’s overall atmosphere meets or exceeds Great Wolf and guest standards. The role maintains cleanliness throughout the waterpark, including collecting and disposing of garbage, removing dirty towels, stocking clean towels, cleaning decks and locker rooms, and keeping public areas neat and orderly. The attendant also interacts with guests by greeting them, answering questions, and responding to requests while following workplace policies, procedures, and safety standards. The position requires flexible availability, including nights, weekends, and holidays as needed. Applicants must be at least 16 years old and successfully complete a criminal background check and drug screen. Physical duties include lifting up to 30 pounds, pushing or pulling up to 100 pounds, bending, stretching, twisting, standing for long periods, climbing multiple flights of stairs daily, and working with chemicals according to directions.

Requirements

  • Must be at least 16 years old.
  • Willingness to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Successful completion of a criminal background check and drug screen.
  • Able to lift up to 30 pounds.
  • Able to push or pull up to 100 pounds.
  • Able to bend, stretch, and twist.
  • Able to stand for long periods.
  • Able to climb multiple flights of stairs daily.
  • Able to work with chemicals according to directions.

Nice To Haves

  • Strong customer service and oral communication skills.
  • Previous experience with sanitation, laundry operations, and guest services.
  • Previous experience safely handling and using chemicals according to instructions.

Responsibilities

  • Follow Great Wolf Resorts handbook policies, procedures, and training materials to promote a safe and professional workplace.
  • Maintain cleanliness throughout the waterpark, including Front and Back of House areas, and adhere to safety standards.
  • Greet waterpark guests, answer questions, and respond to requests.
  • Perform daily waterpark chores and maintenance to maintain cleanliness and a neat, orderly appearance.
  • Clean decks and locker rooms.
  • Keep windows and doorways free of fingerprints and smudges.
  • Keep furniture and hard surfaces in public areas clean and organized.
  • Keep floors free of debris and spills and empty waste receptacles in public spaces.
  • Clean and sanitize waterpark restrooms.
  • Collect and dispose of garbage, remove dirty towels, and stock clean towels in the pool area.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401(k) with employer match
  • Paid vacation time off
  • Paid parental leave
  • Flexible scheduling
  • Holistic wellness program and technology
  • Employee Assistance Program
  • Employee Relief Fund
  • Cross-training, scholarship fund, and talent development programs
  • Discounted vacations
  • Employee referral incentives
  • On-the-job, functional, and leadership training through Great Wolf University
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