Park Services Superintendent
About The Position
Mecklenburg County Park & Recreation is seeking a Park Services Superintendent for its Park Operations Division. The position oversees a growing team of maintenance professionals serving parks, greenways, and other Park & Recreation properties, including trade areas such as plumbing, electrical, and general construction. The superintendent leads project management and facility maintenance initiatives, manages an operating budget exceeding $4 million, oversees administration of the work order system, and leads division-wide safety initiatives. The role also involves working with internal and external partners and building and maintaining stakeholder partnerships. The preferred candidate is data-driven and forward-thinking, with experience in short- and long-term strategic planning. This is a full-time position that may require evening and weekend work based on business needs. Applicants may also be considered for similar roles at other Park and Recreation locations if they meet the minimum qualifications. Mecklenburg County Park & Recreation serves a population exceeding one million across the City of Charlotte, six towns, and unincorporated areas covering 523 square miles. The department manages more than 21,000 acres and over 230 parks, nature preserves, greenways, and facilities.
Requirements
- At least six years of progressively responsible experience in recreation management, facility management, and/or project management.
- At least one year of supervisory experience.
- Bachelor’s degree in Public Administration, Park & Recreation Management, or a related field; a combination of relevant education and experience is accepted.
- Valid North Carolina or South Carolina driver’s license and County Driving Privileges.
- Proficiency in various computer applications.
- Knowledge of maintenance methods, materials, and equipment used in parks, greenways, and other property upkeep and repair.
- Knowledge of testing methods and procedures; strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
- Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
- Knowledge of English language structure and content, including word meaning and spelling, composition, and grammar.
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, agency rules, and the political climate.
- Expertise in the assigned area.
- Ability to assess costs and benefits of potential actions, identify complex problems, evaluate options, implement solutions, and use logic and reasoning to compare alternatives.
- Ability to communicate information effectively and adjust actions in response to others.
- Ability to align performance for success, build strategic work relationships, deliver formal presentations, lead through vision and values, and make strategic decisions toward long-range goals.
Nice To Haves
- North Carolina General Contractor’s License.
- Knowledge of local construction codes and zoning regulations.
- Data-driven, forward-thinking approach and experience in short-term and long-term strategic planning.
Responsibilities
- Supervise County employees and contractors, oversee County construction and maintenance projects, and establish employee work plans.
- Recommend hiring, evaluate employee performance, initiate merit increases, conduct disciplinary action, and define work methods and practices for Division staff.
- Ensure work follows accepted trade practices and is performed safely, with minimal waste of time and materials.
- Collect information for long-range schedules and prepare the fiscal-year master schedule.
- Consult with the Division Director about construction and maintenance problems and solutions.
- Determine effective methods for communicating and coordinating with the public, consultants, and other agencies.
- Develop annual budgets and capital plans, and monitor expenses and revenues.
- Facilitate information flow across department and division staffs.
- Investigate citizen complaints and unsafe conditions and recommend or take corrective action as needed.
- Maintain, monitor, and inspect inventories of equipment, supplies, rolling stock, facilities, and undeveloped properties.
- Monitor and coordinate capital planning and projects, and administer the maintenance management plan.
- Network with internal and external agencies, neighborhood associations, community organizations, and citizen advisory councils.
- Conduct field inspections of projects underway.
- Review and revise plans and specifications prepared by outside consultants.
Benefits
- Medical, dental, vision, life, short-term disability, and long-term disability insurance.
- Accident, cancer, critical illness, and medical bridge insurance.
- Pet insurance.
- Dependent care, healthcare, and commuter flexible spending accounts.
- Health savings account.
- Paid holidays, vacation, and sick days.
- Near-site clinics for preventive care and illnesses.
- Employee discount program for retail, dining, shopping, travel, tickets, and more.
- Employee assistance program, including financial and legal counseling.
- Access to Mecklenburg County fitness and aquatic facilities.
- Paid family leave.
- Tuition reimbursement.
- 5% employer match on retirement savings plan contributions.
- Defined benefit retirement plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
