Park Services Superintendent

Mecklenburg County•Charlotte, NC

About The Position

Mecklenburg County Park & Recreation is seeking a Park Services Superintendent for its Park Operations Division. The position oversees a growing team of maintenance professionals serving parks, greenways, and other Park & Recreation properties, including work in areas such as plumbing, electrical, and general construction. The Superintendent leads project management and facility maintenance initiatives, manages an operating budget exceeding $4 million, oversees administration of the work order system, and leads Division-wide safety initiatives. The role also works with internal and external partners and stakeholders. The preferred candidate is data-driven and forward-thinking, with short- and long-term strategic planning experience. This full-time position may require evening and weekend work based on business needs. Applicants may also be considered for similar roles at other Park and Recreation locations if available and if they meet the minimum qualifications.

Requirements

  • At least six years of progressively responsible experience in recreation management, facility management, and/or project management.
  • At least one year of supervisory experience.
  • Bachelor's degree in Public Administration, Park & Recreation Management, or a related field; a combination of relevant education and experience is accepted.
  • Valid North Carolina or South Carolina driver's license and County Driving Privileges.
  • Proficiency in various computer applications.
  • Knowledge of maintenance methods, materials, and equipment used in parks, greenways, and other property upkeep and repair.
  • Knowledge of testing methods and procedures; business and management principles; customer service principles and processes; English language, grammar, and composition; and laws, regulations, agency rules, and political climate.
  • Ability to evaluate costs and benefits, identify complex problems, use logic and reasoning, communicate information effectively, and adjust actions in response to others.
  • Ability to guide others toward work objectives, build collaborative relationships, deliver effective presentations, lead through organizational vision and values, and make strategic decisions toward long-range goals.
  • Ability to work indoors with loud noises.

Nice To Haves

  • North Carolina General Contractor’s License.
  • Knowledge of local construction codes and zoning regulations.
  • Experience in short-term and long-term strategic planning; a data-driven and forward-thinking approach.

Responsibilities

  • Supervise County employees and contractors and oversee County construction and maintenance projects; establish employee work plans.
  • Recommend hiring, evaluate employee performance, initiate merit increases, conduct disciplinary action, and define work methods and practices for Division staff.
  • Ensure work follows accepted trade practices and is performed safely, with minimal waste of time and materials.
  • Collect information for long-range schedules and prepare the fiscal-year master schedule.
  • Consult with the Division Director on construction and maintenance problems and solutions.
  • Determine effective methods for communicating and coordinating with the public, consultants, and other agencies.
  • Develop annual budgets and capital plans, and monitor expenses and revenues.
  • Facilitate information flow across department and division staff.
  • Investigate citizen complaints and unsafe conditions, and recommend or take corrective action when necessary.
  • Maintain, monitor, and inspect inventories of equipment, supplies, rolling stock, facilities, and undeveloped properties.
  • Monitor and coordinate capital planning and projects, and administer the maintenance management plan.
  • Network with internal and external agencies, neighborhood associations, community organizations, and citizen advisory councils.
  • Perform field inspections of projects underway.
  • Review and revise plans and specifications prepared by outside consultants.
  • Manage an operating budget exceeding $4 million, oversee the work order system, and lead Division-wide safety initiatives.

Benefits

  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • Accident, cancer, critical illness, medical bridge, and pet insurance.
  • Dependent care, healthcare, and commuter flexible spending accounts; health savings account.
  • Paid holidays, vacation, and sick days.
  • Near-site clinics for preventive care and illnesses.
  • Employee discount program for retail, dining, shopping, travel, tickets, and more.
  • Employee assistance program, including financial and legal counseling.
  • Access to Mecklenburg County fitness and aquatic facilities.
  • Paid family leave.
  • Tuition reimbursement.
  • 5% employer match on retirement savings plan contributions and a defined benefit retirement plan.
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