Park Services Attendant

Great Wolf Lodge • Naples, FL

1d

About The Position

The Park Services Attendant helps ensure the waterpark’s overall atmosphere meets or exceeds Great Wolf and guest standards. The role maintains cleanliness throughout the waterpark, including pool areas, public spaces, locker rooms, and restrooms. Duties include collecting and disposing of garbage, removing used towels, stocking clean towels, cleaning and sanitizing surfaces, and keeping the facility neat and orderly. The attendant also interacts with guests by greeting them, answering questions, and responding to requests. The position is open to applicants at least 16 years old and offers full-time, part-time, and flexible scheduling.

Requirements

• Must be at least 16 years old.
• Willingness to work a flexible schedule, including nights, weekends, and/or holidays as needed.
• Successful completion of a criminal background check and drug screen.

Nice To Haves

• Strong customer service and oral communication skills.
• Previous experience with sanitation, laundry operations, and guest services.
• Previous experience safely handling and using chemicals according to instructions.

Responsibilities

• Promote a safe and professional workplace by following Great Wolf Resorts policies and procedures and training materials.
• Maintain cleanliness throughout the waterpark, including front- and back-of-house areas, in accordance with safety standards.
• Greet waterpark guests, answer questions, and respond to requests.
• Perform daily routine chores and waterpark maintenance, including cleaning decks and locker rooms.
• Keep windows and doorways free of fingerprints and smudges.
• Keep furniture and hard surfaces in public areas clean and organized.
• Keep floors free of debris and spills and empty waste receptacles in public spaces.
• Clean and sanitize waterpark restrooms.
• Collect and dispose of garbage, remove dirty towels from the pool area, and stock clean towels.

Benefits

• Medical, dental, and vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401(k) with employer match
• Paid vacation time off
• Paid parental leave
• Flexible scheduling
• Holistic wellness program and technology
• Employee Assistance Program
• Employee Relief Fund
• Cross-training, scholarship fund, and talent development programs
• Great Wolf University on-the-job, functional, and leadership training
• Discounted vacations
• Employee referral incentives
• Diversity and inclusion programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed