PARK RANGER ASSISTANT

Arizona Department of Administration • Benson, AZ

2d • $16 - $17 • Onsite

About The Position

ARIZONA STATE PARKS AND TRAILS IS THE LEADER IN SUSTAINABLE OUTDOOR RECREATION FOR CURRENT AND FUTURE GENERATIONS. TO LEARN MORE ABOUT ARIZONA STATE PARKS AND TRAILS, VISIT OUR WEB SITE AT AZSTATEPARKS.COM. ARIZONA STATE PARKS AND TRAILS PROTECT AND PRESERVES MORE THAN 30 STATE PARKS AND NATURAL AREAS. THE AGENCY ALSO INCLUDES THE STATEWIDE TRAILS PROGRAM, OUTDOOR-RELATED GRANTS PROGRAM, THE STATE HISTORIC PRESERVATION OFFICE, AS WELL AS THE OFF-HIGHWAY VEHICLE PROGRAM, AND MORE. WITH PARKS LOCATED ACROSS THE STATE, THE AGENCY STRIVES TO MAKE OUTDOOR RECREATION ACCESSIBLE AND AVAILABLE TO EVERYONE.

PARK RANGER ASSISTANT
KARTCHNER CAVERNS
THIS IS A TEMPORARY / SEASONAL POSITION
MAY WORK UP TO 40 HOURS PER WEEK AND UP TO 1500 HOURS PER CALENDAR YEAR
MUST BE ABLE TO WORK EVENINGS, WEEKENDS AND HOLIDAYS

Requirements

• A working understanding of principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
• Public relations and information dissemination.
• Customer service.
• Active listening.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• Interpersonal relationships.
• Deescalate upset or non-compliant visitors.
• Must possess and maintain a current Arizona Driver’s license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• One year of service experience equivalent ; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field.
• Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Responsibilities

• Hosts visitors.
• Assists with interpretive programs and will lead guided cave tours in an enclosed humid environment.
• Assists with information in response to visitor questions, direction, guidance, and concerns.
• Provides customer service by phone and in-person and respond to publics inquiries about park hours, accommodations, and reservations.
• Perform cashier duties at Contact Station/Gift shop; and account for fees for the park admission and store purchases.
• Promote the safety of park visitors, enforces Park rules, and protect Park resources.
• Utilizes two-way radio communications system.
• Completes all necessary reports concerning incidents.
• Other duties as assigned as related to the position.

Benefits

• This is a seasonal temporary position with no benefits.
• Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

What This Job Offers

• Career Level: Entry Level