PARK RANGER ASSISTANT

Arizona Department of Administration • Tombstone, AZ

10d • $16 - $18 • Onsite

About The Position

ARIZONA STATE PARKS AND TRAILS IS THE LEADER IN SUSTAINABLE OUTDOOR RECREATION FOR CURRENT AND FUTURE GENERATIONS. TO LEARN MORE ABOUT ARIZONA STATE PARKS AND TRAILS, VISIT OUR WEB SITE AT AZSTATEPARKS.COM. ARIZONA STATE PARKS AND TRAILS PROTECT AND PRESERVES MORE THAN 30 STATE PARKS AND NATURAL AREAS. THE AGENCY ALSO INCLUDES THE STATEWIDE TRAILS PROGRAM, OUTDOOR-RELATED GRANTS PROGRAM, THE STATE HISTORIC PRESERVATION OFFICE, AS WELL AS THE OFF-HIGHWAY VEHICLE PROGRAM, AND MORE. WITH PARKS LOCATED ACROSS THE STATE, THE AGENCY STRIVES TO MAKE OUTDOOR RECREATION ACCESSIBLE AND AVAILABLE TO EVERYONE.

PARK RANGER ASSISTANT
TOMBSTONE COURTHOUSE STATE PARK
"THIS IS A TEMPORARY / SEASONAL POSITION"
MAY WORK UP TO 40 HOURS PER WEEK AND UP TO 1500 HOURS PER CALENDAR YEAR

Requirements

• Knowledge of outdoor recreation and park management, outdoor/environmental and/or history/archeology education.
• Principles and processes for providing customer service satisfaction, safety, security, sanitation, operation maintenance, and public relations procedures and practices.
• Park rules, department policies, facility operational standards, and emergency response procedures.
• First Responder Training, EMS or First Aid training or equivalent experience.
• Knowledge of fees and revenue functions, general office procedures and outdoor parks and recreation.
• May require knowledge of Arizona Revised Statutes and law enforcement techniques.
• Effective communication both written and verbal, active listening.
• Skill in public speaking both in a lecture setting and impromptu.
• Skill in customer service satisfaction, critical thinking, and issue resolution techniques to deescalate upset or non-compliant visitors.
• Ability to work unsupervised in a constantly changing and dynamic environment.
• Ability to work and collaborate with coworkers to produce innovative concepts and resolve issues in a way that promotes a positive and healthy workplace culture.
• The ability to develop, modify, maintain and manage special assigned programs, projects and or duties specific to the operation of the park and the park goals.
• Ability to interact effectively with a wide variety of customers visiting the facility and successfully meeting their needs.
• Must possess and maintain a current Arizona Driver's license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician, Electrician, and/or Wastewater Treatment Operator.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Park Ranger Senior only: Skill in the development of training and education programs involving parks safety training or other related programs.
• May require supervisory skills relevant to supervising employees and volunteers and special assignment personnel.
• Park Ranger Senior only: The ability to display non-supervisory leadership to other team members and Department personnel.
• May require supervisory abilities relevant to supervising employees and volunteers and special assignment personnel.

Responsibilities

• Host visitors.
• Conducts interpretive programs and may lead guided walks or hikes.
• Provides information in response to visitor questions, directions, guidance, and concerns.
• Ensuring boat in sites are in good condition.
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.
• Promote the safety of park visitor and enforces Park rules and protect Park resources.
• Utilizes two-way radio communications systems.
• Confers with local law enforcement officers.
• Completes all necessary reports concerning incidents.
• General cleaning of facilities as necessary.
• Maintains visitor center and all restrooms, toilet cleaning in clean, sanitary conditions.
• Sweep and mop floors, restock towels, toilet paper, soap dispensers.
• Maintains and inspects all park facilities; litter removal, trail maintenance.
• May lead and assist in training subordinate staff.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Parental Leave - Up to 12 weeks per year paid leave for newborns or newly placed foster/adopted child.
• Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

What This Job Offers

• Career Level: Entry Level