PARK RANGER ASSISTANT

Arizona Department of Administration • Sedona, AZ

3d • $16 - $18 • Onsite

About The Position

Under supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Requirements

• A working understanding of principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
• General office procedures.
• Public relations and information dissemination.
• Customer service, active listening.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• Interpersonal relationships.
• Deescalate upset or non-compliant visitors.
• Must possess and maintain a current Arizona Driver’s license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician.
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business.

Nice To Haves

• One year of customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field.
• Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Responsibilities

• Host visitors.
• Assists with interpretive programs and may lead guided walks or hikes.
• Assists with information in response to visitor questions, directions, guidance, and concerns.
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.
• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.
• Provides customer service by phone and in person and respond to publics inquiries about park hours, accommodations and reservations.

Benefits

• This is a temporary assignment with no benefits.
• Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed