Part Time Park Manager

City of Highland Village•Highland Village, TX

21d•Onsite

About The Position

The City of Highland Village is seeking a dependable, customer-focused Park Manager to oversee daily operations at Pilot Knoll Park, located along the shores of Lewisville Lake. The park offers camping, lake activities, and opportunities for visitors to enjoy nature. The Park Manager oversees campground operations, park facilities, and entrance gate activities; supervises Gate Attendants and the Camp Host; assists visitors; manages reservations; and helps ensure park rules are followed. The position requires the employee to live on park property in their own modern, self-contained camping vehicle and maintain a clean and orderly campsite. The employee earns an hourly wage for hours worked and is provided a campsite on park property at no cost while employed. The role requires flexibility to work irregular hours, including weekends and holidays, as needed.

Requirements

High school diploma or GED.
Two years of customer service experience and/or training, or an equivalent combination of education, training, and experience.
Strong communication, interpersonal, and customer service skills.
Ability to supervise employees, address visitor concerns, and exercise sound judgment.
Ability to use computer software for reservations and reporting.
Ability to work outdoors in varying weather conditions and perform light physical tasks.
Must live on park property in their own modern, self-contained camping vehicle and maintain a clean and orderly campsite.
Must be flexible to work irregular hours, including weekends and holidays, as needed.

Responsibilities

Oversee daily campground and gate entrance operations, including visitor check-ins, camping reservations, pavilion rentals, and fee collections.
Supervise, train, schedule, and evaluate Gate Attendants and the Camp Host.
Assist visitors, answer questions, address concerns, and explain park rules.
Conduct routine rounds of the campground and park grounds to monitor activities and ensure compliance with park regulations.
Coordinate with the Camp Host and Parks staff to identify maintenance needs and address concerns involving park facilities.
Inspect park facilities, assist with minor upkeep, and report safety or maintenance concerns.
Maintain accurate records, prepare reports, and monitor supplies and equipment.
Respond appropriately to park-related concerns and contact emergency personnel when necessary.