Parent Partner/Case Manager

BestCare Treatment Services•Madras, OR

About The Position

The Parent Partner / Case Manager supports and trains parents whose children are involved in intensive services, including the Wrap-Around program and Intensive In-Home Behavioral Health Treatment (IIBHT). The Parent Partner has personal experience parenting a child with behavioral health challenges. The role also provides case management and skills training to children and families as needed. The listed salary range is $23.18–$30.41; the posting does not specify a pay period.

Requirements

Bachelor’s degree in social work, human services, counseling, psychology, or social services; alternatively, a high school diploma or equivalent plus at least five years of equivalent experience working with children and families, coordinating teams, and strength-based planning may be considered.
Experience parenting a child who is or was a consumer of mental or behavioral health services, or who has faced difficulties accessing education, health, and wellness services due to mental or behavioral health barriers.
For individuals in recovery from substance-use disorder, continuous recovery for the two years preceding hire.
QMHA-I certification, or eligibility to register for QMHA-R within one week of hire and commitment and ability to obtain the certification within six months.
Maintain a valid Oregon driver license or be able to obtain one upon hire.
Be insurable under the organization’s auto liability coverage policy; minimum age 21, with no Type A violations in the past three years or three or more Type B violations.

Nice To Haves

Bilingual English/Spanish skills.

Responsibilities

Provide direct support to parents and caregivers involved in intensive treatment services.
Partner with treatment team members to ensure high-quality wraparound and intensive services.
Participate in wraparound team meetings with the child, family, supports, school representatives, and community partners when appropriate.
Ensure family voice and choice throughout all phases of the process.
Connect families with other families, support groups, and natural supports.
Educate and encourage parents and caregivers to engage in self-care.
Help family members navigate service systems.
Provide information about child-serving systems, children’s behavioral health and development, and community resources.
Listen empathically and foster acceptance when working with parents and caregivers.
Support families in identifying their vision, priorities, strengths, and culture to meet their needs.
Share personal experiences to build relationships and help families succeed.
Facilitate problem-solving with parents to identify and resolve barriers to following plans.
Model effective interactions and behavior within systems, services, and teams.
Provide training in homes, clinics, or community settings to support child and family goals.
Mentor families to build confidence and ability to advocate for and manage their services and supports.
Provide assigned case management services and additional skills training to youth and families.
Complete documentation in client charts within agency timelines.
Model and encourage direct, professional communication among staff and community partners, and facilitate positive support networks.
Deliver consumer services with awareness and sensitivity to the cultural and socioeconomic characteristics of the population served.
Participate in required Wrap-Around and IIBHT training and stay current on relevant administrative rules and statutes.
Perform other related duties as assigned.