Parent Partner/Case Manager

BestCare•Madras, OR

8h•$23 - $30

About The Position

The Parent Partner / Case Manager provides support and training to parents whose children are involved in intensive services, including the Wrap-Around program and Intensive In-Home Behavioral Health Treatment (IIBHT). The Parent Partner has personal experience parenting a child with behavioral health challenges. The role also provides case management and skills training to children and families as needed.

Requirements

Bachelor’s degree in social work, human services, counseling, psychology, or social services; alternatively, a high school diploma or equivalent and at least five years of equivalent experience working with children and families, coordinating teams, and strength-based planning may be considered.
Experience parenting a child who is a current or former consumer of mental or behavioral health services, or who has faced difficulty accessing education, health, and wellness services because of mental or behavioral health barriers.
For individuals in recovery from substance-use disorder, at least two years of continuous recovery at the time of hire.
QMHA-I certification, or eligibility to register for QMHA-R within one week of hiring and commitment and ability to obtain the certification within six months.
Maintain a valid Oregon driver license or be able to obtain one upon hire.
Be insurable under the organization’s auto liability coverage policy; minimum age 21 and no Type A violations in the past three years, or three or more Type B violations.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Provide direct support to parents and caregivers involved in intensive treatment services.
Partner with treatment team members to support high-quality wraparound and intensive services.
Participate in wraparound team meetings with children when appropriate, family members, family supports, school representatives, and community partners.
Ensure family voice and choice throughout all phases of the process.
Connect families with other families, support groups, and natural supports.
Educate and encourage parents and caregivers about self-care activities.
Help family members navigate systems.
Provide information about child-serving systems, children’s behavioral health and development, and community resources.
Listen empathetically and maintain an accepting stance toward parents and caregivers.
Support families in identifying their vision, priority needs, strengths, and culture as they work toward their desired future.
Share personal experiences to build relationships with families and support their success.
Facilitate problem-solving with parents to explore and resolve barriers to following plans.
Model effective interactions and behavior with systems, services, and teams.
Provide training in homes, clinics, or community settings to support child and family goals.
Mentor families to strengthen their confidence and ability to advocate for and manage their services and supports.
Provide case management services as assigned.
Provide additional skills training to youth and families as assigned.
Complete client chart documentation within agency timelines.
Model and encourage direct, professional communication among staff and community partners and help develop positive support networks.
Deliver services with awareness and sensitivity to the cultural and socioeconomic characteristics of the population served.
Participate in required Wrap-Around and IIBHT training and stay current on related administrative rules and statutes.
Perform other related duties as assigned.