Parent Partner/Case Manager

BestCare Treatment Services•Prineville, OR

About The Position

The Parent Partner / Case Manager provides support and training to parents whose children are involved in intensive services, including the Wrap-Around program and Intensive In-Home Behavioral Health Treatment (IIBHT). The Parent Partner has personal experience parenting a child with behavioral health challenges. The position also provides case management and skills training to children and families as needed. The salary range is $23.18–$30.41; the posting does not specify the pay period.

Requirements

Bachelor’s degree in social work, human services, counseling, psychology, or social services; alternatively, a high school diploma or equivalent plus at least five years of equivalent experience working with children and families, coordinating teams, and using strength-based planning may be considered in lieu of the degree.
Experience parenting a child who is or was a consumer of mental or behavioral health services, or who has faced difficulty accessing education, health, and wellness services because of mental or behavioral health barriers.
For individuals in recovery from substance-use disorder, continuous recovery for the two years before hire.
QMHA-I certification, or eligibility to register for QMHA-R within one week of hire and commitment and ability to obtain the certification within six months.
Maintain a valid Oregon driver license or be able to obtain one upon hire, and be insurable under the organization’s auto liability policy. The posting specifies a minimum age of 21 and no Type A violations in the past three years or three or more Type B violations.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Provide direct support to parents and caregivers involved in intensive treatment services.
Partner with treatment-team members to help ensure high-quality wraparound and intensive services.
Participate in wraparound team meetings with the child when appropriate, family members, family supports, school representatives, and community partners as appropriate.
Ensure family voice and choice throughout all phases of the process.
Connect families with other families, support groups, and natural supports.
Educate and encourage parents and caregivers about self-care activities.
Help family members navigate systems and provide information about child-serving systems, children’s behavioral health and development, and community resources.
Use acceptance and empathic listening when working with parents and caregivers.
Support families in identifying their vision, priority needs, strengths, and culture as they work toward their goals.
Share personal experiences to build relationships with families and help them succeed.
Facilitate problem-solving with parents to explore and resolve barriers to following plans.
Model effective interactions and behavior with systems, services, and teams.
Provide training in the home, clinic, or community to support child and family goals.
Mentor families to build confidence and ability to advocate for and manage their services and supports.
Provide assigned case management services and additional skills training to youth and families.
Complete client-chart documentation within agency timelines.
Model and encourage direct, professional communication among staff and community partners and facilitate positive support networks.
Deliver consumer services with awareness and sensitivity to the cultural and socioeconomic characteristics of the population served.
Participate in required Wrap-Around and IIBHT training and stay current with administrative rules and statutes pertaining to these programs.
Perform other related duties as assigned.