Parent Liaison

City of San Antonio•Tx 78227, TX

11d•Onsite

About The Position

Under general supervision, the Parent Liaison collaborates with the Family Engagement Team and Engagement Manager to promote, facilitate, and develop family engagement in Pre-K 4 SA. The role leads outreach and recruitment activities, supports families in advocating for children’s education and supporting learning at home, works with community groups, and identifies resources for parents and families. The position exercises no supervision. The position is funded by sales tax approved by the citizens of San Antonio for a limited time. It is at-will, unclassified, and has no disciplinary appeal rights to the Municipal Civil Service Commission. Work takes place at various Pre-K 4 SA Education Center locations in San Antonio according to departmental needs, with travel to other centers required. The work schedule is 7:10 a.m. to 3:40 p.m., Monday through Friday; some weekends may be required. The work is primarily in an office environment. Physical requirements include occasional lifting or carrying up to five pounds, visual acuity, speech and hearing, hand-eye coordination, and manual dexterity to use a computer keyboard and basic office equipment. The position also requires sitting, standing, reaching, walking, twisting, and kneeling.

Requirements

High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency.
At least one year of experience in education, social services, adult education, community organizations, or a related field.
Reliable transportation for scheduled home visits; the role requires use of a personal vehicle.
Knowledge of cultural differences and their implications for service delivery.
Knowledge of standard program evaluation methods and report-writing procedures.
Knowledge of the communities served by Pre-K 4 SA in the quadrants of San Antonio.
Knowledge of San Antonio community resources for families, including housing, transportation, food assistance, and medical and dental care.
Knowledge of the school system and pertinent laws and policies affecting families.
Skill in using a personal computer and associated software programs and operating general office equipment.
Ability to compile, organize, and maintain accurate and complete records and files.
Ability to work collaboratively with Center staff, partnering school districts, and parents.
Ability to maintain confidentiality and communicate clearly and concisely, orally and in writing.
Ability to perform the physical requirements of the position.
Applicants selected for employment must receive satisfactory results from pre-employment drug testing and background checks. A physical, motor vehicle record evaluation, and additional background checks may also be conducted if required for the position.
If selected, applicants must submit official transcripts, diplomas, certifications, and licenses at the time of processing.

Nice To Haves

Two years of college from an accredited college or university.
Two years of experience in education, social services, adult education, community organizations, or related fields.
Bilingual in English and Spanish.
Valid Class C Texas Driver’s License, or ability to obtain one within 60 days of employment.

Responsibilities

Organize and provide ongoing parent, family, and community engagement trainings and meetings with the Family Engagement Team and Engagement Manager.
Help parents, families, community members, and staff understand Pre-K 4 SA and school district policies.
Provide an exceptional customer experience using intentional, professional practices that promote respect and equity.
Conduct scheduled home visits to improve communication with parents, using a personal vehicle.
Establish and maintain productive working relationships with Education Center staff, families, community members, and community resource providers.
Build relationships with children and families by being visible daily.
Document program activities and outcomes to identify and share successful practices.
Collaborate with Education Center staff, the Family Specialist, and other family liaisons to organize and execute outreach and engagement events.
Keep parents informed about program opportunities and services available at school or in the community to support student progress.
Attend professional learning sessions to support continued growth.
Perform related duties and fulfill responsibilities as required.