Parent Education Coach II

Wellpoint Care Network•West Bend, WI

16h•Hybrid

About The Position

The Parent Education Coach implements structured, evidence-based parenting education and interventions using the Triple P (Positive Parenting Program) and/or other evidence-based curricula. The role provides practical education, coaching, and skill development to parents and caregivers to strengthen child-specific parenting abilities, improve parent-child relationships, and promote positive behavioral outcomes. The coach delivers curriculum-based individual and group education, both virtually and in person; guides families through real-life parenting situations; models effective strategies; and helps caregivers practice and apply new skills. Services are solution-focused, goal-oriented, and time-limited, with clear learning objectives, progress monitoring, and planned program completion. The position serves families within CCS in Washington County and requires travel throughout the county. Sessions may take place in family homes, community locations, or the office, with remote work and virtual sessions as appropriate to the hybrid role. The employee also attends on-site supervision and team meetings, picks up mail, participates in mandatory in-office days, and conducts on-site learning throughout the state. Out-of-state travel may be necessary.

Requirements

Master’s degree in Social Work, Psychology, Education, or a related human service field.
Knowledge of child development, positive parenting strategies, behavioral interventions, and adult learning principles.
Ability to facilitate structured parent education, coach caregivers through parenting situations, and demonstrate practical skills.
Strong communication, organization, documentation, and group facilitation skills.
Ability to work independently, meet deadlines, and maintain professional boundaries.
Proficiency using computer software and understanding computer file systems and software packages such as Microsoft Office, Excel, Outlook, Teams, and ADP.
Must be honest, dependable, self-motivated, and able to meet deadlines and work independently.
Physical exam, drug screen, motor vehicle report, and background checks are required.
Valid Wisconsin driver’s license with an acceptable driving record.
Ability to travel to home visits, schools, courts/government buildings, health provider offices, and other locations; travel throughout Washington County is required.
Out-of-state travel may be necessary.
Ability to attend on-site supervision, team meetings, mail pick-up, mandatory in-office days, and on-site learning throughout the state.

Nice To Haves

Experience working with children, adolescents, parents, and caregivers.
Training in Triple P; otherwise, willingness to complete required Triple P training and/or other evidence-based training and accreditation.

Responsibilities

Implement and maintain structured parenting education materials aligned with Triple P programming.
Prepare session plans, module materials, and educational activities appropriate to participating families.
Maintain required Triple P training and apply curriculum consistently within program guidelines.
Deliver individual and group parenting education in person and virtually using Triple P principles and modules.
Teach and model positive parenting strategies, effective communication, behavior management, and developmentally appropriate expectations.
Coach caregivers through real-life parenting challenges and support practice of skills between sessions.
Establish clear learning goals, structured module timelines, and expectations for participation and completion.
Use solution-focused, time-limited interventions that build caregiver confidence and independence.
Travel throughout Washington County and provide Triple P-based coaching and parenting education in homes, community settings, and the office, as appropriate.
Engage parents and caregivers in identifying parenting concerns, strengths, and education goals.
Coordinate educational interventions with relevant treatment or service teams, as appropriate.
Support parents in applying strategies consistently across home and community environments.
Review progress and prepare families for successful completion and transition from coaching.
Document attendance, curriculum/modules completed, strategies taught, coaching interventions, and caregiver progress in a timely manner.
Maintain accurate records in accordance with program and agency requirements.
Track learning objectives, participation, and program outcomes to support continuous improvement.
Attend on-site supervision and team meetings, pick up mail, participate in mandatory in-office days, and conduct on-site learning throughout the state.