Parent Coach

Shields For Families•Lynwood, CA

2d•Onsite

About The Position

The Parent Coach conducts prenatal and postpartum home visits to support families throughout pregnancy and early parenthood. Working with Welcome Baby Nurses, other Parent Coaches, supervisors, and administrative staff, the Coach helps maintain continuity of care and services. Using an empathic, client-centered approach, the Coach builds trust and provides support, education, and guidance on prenatal and postnatal care, maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning, and child development. The role includes assessing client strengths, needs, barriers, and risks; connecting families with community resources; making referrals; and following up to help ensure families receive services. The Parent Coach follows program guidelines, policies, and protocols and uses standardized and non-standardized tools to assess areas including maternal depression, parent-infant attachment, social support, developmental milestones, and home safety. The position also requires completing trainings, attending staff meetings and reflective supervision, and maintaining timely, accurate documentation and data entry. The employee must protect confidential health information in accordance with SHIELDS policies and applicable laws, including HIPAA. The role requires regular physical activity, lifting or moving up to 10 pounds routinely and up to 25 pounds occasionally, and may require travel in a personal vehicle for home visits or off-site meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

AA degree required.
Experience required; the posting does not specify a minimum number of years.
Obtain appropriate lactation and Motivational Interviewing (MI) certifications within six months of hire.
Ability to work effectively within a multidisciplinary team.
Ability to provide mentorship and leadership and promote healthy bonding and attachment between infants and caregivers.
Strong assessment, communication, documentation, and organizational skills.
Knowledge of child development, prenatal and child health, early childhood education, and community resources.
Knowledge of the impact of domestic violence, substance abuse, and perinatal depression on families.
Experience working with diverse populations, cultural sensitivity, empathy, and ability to build supportive relationships.
Ability to perform the job safely without endangering the health or safety of oneself or others.
Ability to routinely lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Ability to travel using a personal vehicle for home visits or off-site meetings as needed.

Nice To Haves

Bachelor's degree preferred.
Bilingual skills preferred.

Responsibilities

Conduct prenatal and postpartum home visits to support families throughout pregnancy and early parenthood.
Coordinate with Welcome Baby Nurses, other Parent Coaches, supervisors, and administrative staff to ensure continuity of care and services.
Build rapport using an empathic, client-centered approach and provide education and guidance on prenatal and postnatal care, maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning, and child development.
Assess client strengths, needs, barriers, and risks using appropriate assessment tools.
Connect families with community resources, make referrals when needed, and follow up to ensure services are received.
Follow program guidelines, policies, protocols, and goals.
Complete required assessments using standardized and non-standardized tools related to maternal depression, parent-infant attachment, social support, developmental milestones, and home safety.
Attend and successfully complete required trainings, staff meetings, and reflective supervision sessions.
Maintain accurate and timely client documentation and progress notes, and complete required data entry in an organized and timely manner.
Protect confidential health information, use appropriate safeguards, report unauthorized use or disclosure, and participate in required HIPAA training and briefings.
Perform other duties as requested, directed, or assigned.

Benefits

Employer-paid medical insurance for employee and family.
Employer-paid dental, vision, and group life insurance for the employee.
Employer-paid sick pay: 12 days per year.
Employer-paid vacation pay: 10–20 days per year depending on years of service.
Employer-paid anniversary holiday: 1–5 days annually depending on years of service.
Employer-paid birthday holiday: one day annually.
Chiropractic services.
Retirement 403(b) plan and supplemental insurance benefits.
17 paid holidays, effective upon hire.
Anniversary bonus after five years of service.
Winter break.
Pet insurance.
BBS supervision, ongoing clinical training, and continuing education units (CEUs).
Employee referral bonus.
Employee Assistance Program.
Employee discount programs for theme parks, movies, hotels, and car rentals.
Paid educational leave.
Paid drive time and mileage reimbursement.
Eligible for Federal Student Loan Forgiveness.
Employee recognition.