Parent Coach
About The Position
The Parent Coach conducts prenatal and postpartum home visits to support families throughout pregnancy and early parenthood. Working closely with Welcome Baby Nurses, other Parent Coaches, supervisors, and administrative staff, the Coach develops trust and rapport with clients using an empathic, client-centered approach. The Coach provides support, education, and guidance on prenatal and postnatal care, maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning, and child development. The role includes assessing client strengths, needs, barriers, and risks; connecting families with community resources; making referrals; and following up to ensure services are received. The Parent Coach follows program guidelines, policies, and protocols and completes required assessments using standardized and non-standardized tools addressing maternal depression, parent-infant attachment, social support, developmental milestones, and home safety. The Coach also attends required trainings, staff meetings, and reflective supervision sessions, and maintains accurate, timely documentation, progress notes, and data entry. The position is based in person in Lynwood, California, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. It does not supervise other employees. The role may require travel in a personal vehicle for off-site meetings or home visits. Employees must protect confidential health information and comply with SHIELDS policies and applicable privacy laws, including HIPAA.
Requirements
- Associate degree (AA) required.
- Experience required; the posting does not specify a minimum number of years.
- Obtain appropriate lactation and Motivational Interviewing (MI) certifications within six months of hire.
- Ability to work effectively within a multidisciplinary team.
- Ability to provide mentorship and leadership and promote healthy bonding and attachment between infants and caregivers.
- Strong assessment, communication, documentation, and organizational skills.
- Knowledge of child development, prenatal and child health, early childhood education, community resources, and the effects of domestic violence, substance abuse, and perinatal depression on families.
- Experience working with diverse populations, cultural sensitivity, empathy, and ability to build supportive relationships.
- Ability to perform the job safely without endangering the health or safety of oneself or others.
- Ability to routinely lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
- Ability to travel using a personal vehicle for off-site meetings or home visits as needed.
- Must comply with SHIELDS confidentiality policies and applicable state and federal privacy laws, including HIPAA.
Nice To Haves
- Bachelor’s degree preferred.
- Bilingual skills preferred.
Responsibilities
- Conduct prenatal and postpartum home visits to support families during pregnancy and early parenthood.
- Build trust and rapport with clients through an empathic, client-centered approach.
- Provide support, education, and guidance on prenatal and postnatal care, maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning, and child development.
- Assess client strengths, needs, barriers, and risks.
- Connect families with appropriate community resources, make referrals when needed, and follow up to ensure services are received.
- Complete required assessments using standardized and non-standardized tools related to maternal depression, parent-infant attachment, social support, developmental milestones, and home safety.
- Adhere to program guidelines, policies, and protocols while working toward program goals.
- Attend and successfully complete required trainings; participate in staff meetings and reflective supervision sessions.
- Maintain accurate and timely documentation and progress notes, and complete required data entry in an organized and timely manner.
- Maintain confidentiality of protected health information, use safeguards against unauthorized disclosure, report unauthorized use or disclosure, and participate in required HIPAA training.
- Perform other duties as requested, directed, or assigned.
Benefits
- Employer-paid medical insurance for employee and family.
- Employer-paid dental, vision, and group life insurance for employee.
- Employer-paid sick pay: 12 days per year.
- Employer-paid vacation pay: 10–20 days per year, depending on years of service.
- Paid anniversary holiday: 1–5 days annually depending on years of service.
- Paid birthday holiday.
- Chiropractic services.
- 403(b) retirement plan and supplemental insurance benefits.
- 17 paid holidays, effective upon hire.
- Anniversary bonus after five years of service.
- Winter break.
- Pet insurance.
- BBS supervision, ongoing clinical training, and CEUs available.
- Employee referral bonus.
- Employee Assistance Program.
- Employee discounts for theme parks, movies, hotels, and car rentals.
- Paid educational leave.
- Paid drive time and mileage reimbursement.
- Eligible for Federal Student Loan Forgiveness.
- Employee recognition.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
