Parent and Youth Ambassador

Sisters of Charity Health System•Boardman, OH

13d•Hybrid

About The Position

The Early Childhood Resource Center, a Ministry of the Sisters of Charity Health System, is recruiting for a full-time Parent & Youth Ambassador. This position works with a team to provide community support and performs facilitation duties for families within a six-county region. The Parent & Youth Ambassador provides programming for parents, links parents to community resources, and collaborates with community partners on initiatives.

Requirements

Lived experience with navigating benefits through the Department of Children & Youth formerly Ohio Department of Job & Family Services or other community assistance organizations.
Demonstrated ability to work independently.
Knowledge of available community resources.
Ability to maintain strict confidentiality.
Strong verbal and written communication, organizational and interpersonal skills.
Cultural sensitivity and responsiveness to the communities being served.
Proficiency with Microsoft Office products and databases.
Valid driver’s license.
Ability to pass a background check
Non-smoking

Nice To Haves

Some bending and lifting
Travel throughout the region
Community/field work
Some evening hours
Facilitation of large groups in various settings (e.g., churches, child care centers, community centers)

Responsibilities

Maintain fidelity to the models trained to deliver.
Act as a liaison between the Department of Children & Youth programs and the family.
Participate in meetings to advocate for the needs of families.
Interact one on one with families at community events
Link families to appropriate services, resources, and programs as recommended.
Maintain clear, well-organized, and updated documentation.
Participate in all aspects of program evaluation, reporting, and research.
Ensure strict confidentiality regarding all matters involving families.
Communicate emergencies and critical changes to the supervisor in a timely manner.
Attend meetings, training sessions, and events in a timely manner.
Promote Parent & youth Ambassador program to community stakeholders, residents, and organizations.
Ensure proper evaluation of programming by collecting demographic information, administering pre- and post-course surveys, measuring functional metrics, and completing other reporting requirements.
Manage community sessions with goals, periodically assess community needs and communicate/advocate when necessary.
Conduct small group presentations, schedule and facilitate support groups, and conduct problem-solving sessions.
Provide linkage and referrals to community agencies that help parents address barriers to positive parenting practices.
Participate in community initiatives that promote positive parenting, healthy child development, and school readiness.
Develop and provide family programming.
Become certified to provide Parent Cafés.
Be knowledgeable about family centered resources available in the communities.
Provide services to and manage a caseload of parents based on their needs and service deliverables.