Full Time Plus Paratransit Operator

EMBARK•Oklahoma City, OK
•Onsite

About The Position

The Paratransit Operator works in EMBARK’s Operations Division in Oklahoma City and safely and efficiently operates buses to transport customers with disabilities. The role requires sound judgment when responding to emergencies and skilled operation of various modern vehicles. Assignments and instructions are provided electronically, in writing, and/or verbally, and overall performance is reviewed at the discretion of the Department Head. This is a safety-sensitive position. The successful applicant must pass a Department of Transportation physical examination and drug screen. The role involves providing door-to-door service and assisting passengers, including people with mobility challenges and wheelchair users.

Requirements

  • Valid Oklahoma Commercial Driver’s License, Class B, with Passenger (P) endorsement.
  • Ability to read and comprehend pickup schedules and maps.
  • Ability to communicate verbally with tact and diplomacy when dealing with the public.
  • Ability to count money quickly to determine whether the proper fare has been paid.
  • Ability to remain calm in tense situations on the bus.
  • Ability to comply with strict attendance policies.
  • Ability to use both hands and both feet concurrently.
  • Ability to walk to a parked vehicle in the garage yard from the Operations office.
  • Ability to safely reach all vehicle controls without assistance and see in all directions while seated in the driver’s seat.
  • Ability to routinely bend, stoop, twist, reach, and climb stairs; lift up to 20 pounds; and push or pull devices up to 70 pounds.
  • Sufficient strength and dexterity to provide door-to-door service to passengers and assist with emergency evacuation.
  • Ability to sit for up to one hour with only a very short break.
  • Sufficient speech and hearing to communicate in person, by telephone, and by two-way radio.
  • Ability to pass a Department of Transportation Medical Certification Physical and drug screen.

Nice To Haves

  • Knowledge of and skill in applying public transportation management principles, techniques, and regulations.
  • Experience working with a unionized employee workforce.

Responsibilities

  • Safely and efficiently operate buses to transport customers with disabilities.
  • Exercise sound judgment in emergencies that may arise on the bus.
  • Operate various types of modern vehicles.
  • Provide door-to-door service to passengers, including those with physical disabilities or who use wheelchairs and mobility aids.
  • Assist passengers during emergency evacuation.
  • Follow pickup schedules, maps, and assigned instructions.
  • Communicate tactfully and diplomatically with the public.
  • Count fares to determine whether the proper amount has been paid.
  • Comply with attendance policies.
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