Paramedic Administrative Assistant - Six (6) Month Contract – 1 Vacancy
About The Position
This is a six (6) month contract position for a Paramedic Administrative Assistant. The role involves providing clerical and administrative support services to the Administrative Assistants, Paramedic Chief, and Deputy Chiefs. The position requires daily maintenance of scheduling and filling shifts for all staff, reception duties, and collaboration with Community Paramedicine programs. The assistant will also function within various innovative programs, interact with the healthcare team and the public, assist in data collection and analysis for program monitoring, and manage various administrative tasks such as preparing reports, maintaining calendars, and updating manuals.
Requirements
- Post-Secondary school education or equivalent combination of education and experience
- 2 years of related administrative support experience or equivalent work experience
- Proficient in Microsoft Word, Excel, Outlook and Access
- Excellent customer service and communication skills, both written and verbal
- Able to perform in a professional and thorough manner with a minimum of supervision
- Strong judgement in handling both sensitive and confidential information
- Ability to work in a fast paced, highly regulated, team environment
- Demonstrate safe work practices
- Proof of mandatory immunization as specified by the Ontario Ambulance Act
- Acceptable Police Records Check including Vulnerable Sector Screening
- Valid G Driver’s License and Acceptable Driver’s Abstract
Nice To Haves
- Knowledgeable in medical operations and terminology of medical equipment
- Working knowledge of Paramedic computer software programs iMEDIC, eSchedule, and Prehos
- Current First Aid/ CPR certificate
Responsibilities
- Provide back up, clerical and administrative support services to Administrative Assistants, Paramedic Chief, and Deputy Chief’s.
- Daily maintenance of scheduling and filling shifts for all staff through eSchedule.
- Reception duties for the department, including answering the telephone, transferring calls, relaying messages and general office duties.
- Work collaboratively with Community Paramedicine programs team members and partners to help with administrative duties which may include organization of seniors programs, mass CPR events, mall displays, post-surgical visits, school information sessions, media events, remote home monitoring, physician letters, requesting physician orders etc.
- Function within innovative programs including palliative, COVID-19 care and assessment, immunization, mental health, chronic disease remote monitoring, youth, downtown outreach, CPLTC, and others as assigned.
- Interact, collaborate and cooperate with members of the health care team, other emergency care providers, the public and patients in a professional manner.
- Assist in collecting data to support the monitoring and evaluating programs.
- Assist in analyzing statistics, completion of reports, creation of flow charts.
- Scheduling intakes, appointments, and meetings within the CP program.
- Filling stock orders for stations and office supplies.
- Preparation and updating all manuals (P&P, H&S, Disaster Plan, etc.).
- Preparation of Service Agreements, maintain and update documents associated with operation of the department.
- Maintain calendars and schedules for the department.
- Carry out special projects and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
