Paralegal | Elder Justice Unit
About The Position
The Paralegal provides case management, clerical, and administrative support to the Elder Justice Unit (EJU) within the Health Care and Fair Competition Bureau. The EJU protects and promotes the safety and well-being of older adults through enforcement actions, legislative advocacy, and community engagement and education. The Paralegal will work closely with the Unit’s team and support its investigations, litigation, constituent complaint processes, and public outreach. The position is based in the Attorney General’s Office Boston office and may include some telework days under the office’s hybrid model.
Requirements
- Bachelor’s degree or equivalent experience.
- Excellent organizational and analytical skills and the ability to prioritize.
- Effective written and verbal communication skills.
- Proficiency with Microsoft Office software, including word processing, database, and spreadsheet programs, and the ability to learn case management software.
- Ability to build rapport with people of diverse ethnic, cultural, and economic backgrounds and interact positively with people experiencing physical or emotional stress.
- Ability to communicate clearly and effectively by phone, in person, in writing, and in public presentations.
- Comfort working independently and as part of a team.
- Excellent work ethic and attention to detail.
- Commitment to public service and to the people and communities served.
- Interest in supporting a respectful and inclusive work environment.
Responsibilities
- Maintain and oversee systems for receiving and processing EJU constituent complaints, including intake databases and spreadsheets.
- Screen and evaluate constituent complaints and conduct follow-up work, including communicating with people related to complaints and conducting factual research.
- Provide investigative and litigation support to attorneys as needed.
- Manage e-discovery processes.
- Organize and maintain files, review documents and exhibits, and perform cite checking.
- Participate in outreach events, including trainings for older adults and public presentations.
- Network with community organizations and governmental agencies.
- Create and update EJU brochures and written materials.
- Research issues of interest to the Unit.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
