PARALEGAL | Elder Justice Unit

Commonwealth of Massachusetts•Boston, MA

6d•Hybrid

About The Position

The Attorney General’s Office is seeking a highly motivated Paralegal to join the Elder Justice Unit (EJU) within the Health Care and Fair Competition Bureau. The EJU protects and promotes the safety and well-being of older adults through enforcement actions, legislative advocacy, community engagement, and education. The Paralegal provides case management, clerical, and administrative support and works closely with all members of the Unit. The position is based in the AGO’s Boston Office; the hybrid model may include some telework days. This is a full-time, non-exempt position with a stated salary of $57,590. Applicants must apply directly through the Attorney General’s Office employment portal, not MassCareers. A cover letter and resume are required. The application deadline is November 16, 2026, at 5:00 PM ET.

Requirements

Bachelor’s degree or equivalent experience.
Excellent organizational and analytical skills, with the ability to prioritize tasks.
Effective written and verbal communication skills.
Proficiency with Microsoft Office software, including word processing, database, and spreadsheet programs, and ability to learn case management software.
Ability to build rapport with people from diverse ethnic, cultural, and economic backgrounds and interact positively with people under physical and/or emotional stress.
Ability to communicate clearly and effectively by phone, in person, in writing, and in public presentations.
Comfort working independently and as part of a team.
Excellent work ethic and attention to detail, and a desire to work in the public interest.
Commitment to the people and communities served and interest in supporting a respectful and inclusive work environment.

Responsibilities

Maintain and oversee systems for receiving and processing constituent complaints, including intake databases and spreadsheets.
Screen and evaluate constituent complaints and conduct follow-up, including communicating with individuals connected to complaints and performing factual research.
Provide investigative and litigation support to attorneys as needed.
Manage e-discovery processes.
Organize and maintain files; review documents and exhibits; and perform cite checking.
Participate in outreach events, including trainings for older adults and public presentations.
Network with community organizations and governmental agencies.
Create and update EJU brochures and written materials.
Research issues of interest to the Unit.
Perform other duties as assigned.