Paralegal | Elder Justice Unit
About The Position
The Attorney General’s Office is seeking a highly motivated, public-service-oriented Paralegal to join the Elder Justice Unit (EJU) of the Health Care and Fair Competition Bureau. The EJU protects and promotes the safety and well-being of older adults through enforcement actions, legislative advocacy, community engagement, and education. The Paralegal provides case management, clerical, and administrative support and works closely with all members of the Unit. The position is based in the AGO’s Boston office, with a hybrid model that may include some telework days. It is a full-time, non-exempt position with a stated salary of $57,590.
Requirements
- Bachelor’s degree or equivalent experience.
- Excellent organizational and analytical skills, with the ability to prioritize.
- Effective written and verbal communication skills.
- Proficiency with Microsoft Office software, including word processing, database, and spreadsheet programs, and the ability to learn case management software.
- Ability to build rapport and communicate effectively with people from diverse ethnic, cultural, and economic backgrounds, including people under physical or emotional stress.
- Ability to convey information clearly and effectively by phone, in person, in writing, and in public presentations.
- Comfort working independently and as part of a team.
- Excellent work ethic and attention to detail.
- Commitment to public service and to the people and communities served.
- Interest in supporting a respectful and inclusive work environment.
Responsibilities
- Maintain and oversee systems for receiving and processing constituent complaints, including intake databases and spreadsheets.
- Screen and evaluate constituent complaints and conduct follow-up, including communicating with people connected to complaints and conducting factual research.
- Provide investigative and litigation support to attorneys as needed.
- Manage e-discovery processes.
- Organize and maintain files; review documents and exhibits; and perform cite checking.
- Participate in outreach events, including trainings for older adults and public presentations.
- Network with community organizations and governmental agencies.
- Create and update EJU brochures and written materials.
- Research issues of interest to the Unit.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
