Palliative Director of Clinical Services

Compassus•Tukwila, WA

1d•$124,695 - $164,695

About The Position

The Palliative Director of Clinical Services is a leadership role responsible for modeling Compassus’ core values and upholding its Code of Ethical Conduct. The director oversees the interdisciplinary team (IDT) to ensure palliative services align with organizational guidelines, policies, and the needs of patients and families, and collaborates with hospice managers, business offices, physicians, and external agencies. This position floats between Oregon and Western Washington and requires 50–75% travel. The director supervises up to 20 team members and manages recruiting, hiring, training, performance evaluations, work assignments, scheduling, team support, and other operational matters. The role ensures regulatory and accreditation compliance; coordinates consultative processes between the Medical Director and IDT; and leads team meetings and timely completion of patient-centered plans of care for non-nursing support services. The director also oversees 24/7 availability of hospice services, resource and budget utilization, and the continuity and quality of palliative support services. Patient-care duties may include routine and discharge support visits when needed and as required by licensing standards. The position requires an associate or bachelor’s degree in healthcare or a related field, at least three years of healthcare experience, and active state healthcare licensure. Leadership or management experience and EMR experience are preferred, as is certification in Hospice and Palliative Care. The role involves regular standing, walking, manual dexterity, lifting and moving objects up to 50 pounds, use of standard medical equipment, and exposure to bodily fluids, infectious diseases, and conditions typical of a healthcare setting.

Requirements

Associate or bachelor’s degree in healthcare or a related field.
At least three years of healthcare experience, preferably in hospice, palliative care, home health, or a related setting.
Active state licensure in healthcare.
Ability to travel between Oregon and Western Washington; the role requires 50–75% travel.
Ability to perform regular standing, walking, and manual dexterity tasks; lift and move objects up to 50 pounds; and meet the listed visual acuity requirements.
Ability to work in a healthcare setting with expected exposure to bodily fluids, infectious diseases, and typical clinical conditions.
Ability to routinely use standard medical equipment and tools associated with clinical care.

Nice To Haves

Leadership or management experience in a healthcare setting, particularly hospice or palliative care.
Experience with Electronic Medical Record (EMR) systems.
Certification in Hospice and Palliative Care.

Responsibilities

Supervise up to 20 team members, including all members of the interdisciplinary team.
Recruit, hire, train, evaluate staff performance, and, with administrative approval, terminate staff.
Plan, assign, and direct work; ensure efficient completion; address complaints; and resolve conflicts.
Ensure compliance with accreditation standards and applicable state and federal regulations.
Oversee consultative processes between the Medical Director and the IDT, ensuring appropriate care orders and interventions are carried out, particularly when attending physicians are unavailable.
Maintain knowledge of state regulations governing supervision of IDT members.
Lead and participate in palliative care team meetings to discuss and address patient care needs.
Facilitate documentation of patient-centered plans of care for non-nursing support services, including changes in care levels, family support, and other interventions.
Ensure non-nursing support-service patient care plans are completed and updated in a timely manner.
Oversee 24/7 availability of hospice services and ensure adequate staffing and resources.
Manage IDT scheduling, productivity, performance reviews, team support, and related operations.
Support EMR workflow by completing required tasks other than orders and tasks requiring RN licensure.
Manage program mileage and labor to use resources efficiently and meet budget expectations.
Supervise palliative patient care in accordance with established plans of care for support team services, ensuring continuity, service, and quality.
Provide patient care when needed, including routine and discharge support visits as required by licensing standards.
Collaborate with hospice managers, business offices, physicians, and external agencies.