Palliative Care Coordinator - Medical Assistant - Home Visits

Complete Health•Edgewater, FL

2d•Hybrid

About The Position

In collaboration with the Nurse Manager, Palliative and Complex Care and oversight of the Palliative and Complex Care Advanced Practice Provider and/or Primary Care Provider, the Palliative and Complex Care Coordinator expands individualized primary healthcare services by evaluating certain acute or chronic health conditions for our Palliative Care organization.

Requirements

Medical Assistant, Patient Care Technician, Health Coach or CAN exp required
3 years of related home health or clinical experience and/or training is required; equivalent combination of education and experience considered as determined by the Nurse Manager, Palliative Care.
To perform this job successfully, an individual must have knowledge of Word Processing and internet software.
Strong verbal and written communication skills

Nice To Haves

Athena EHR experience is preferred but not required.

Responsibilities

Completes patient interviews, and accurately obtains and documents vital signs
Obtains laboratory specimen and gives injections per providers orders as directed using the appropriate techniques and demonstrates proper disposal of biohazardous waste
Handles portal messages from patients, refill medications, order additional labs or imaging as needed, complete prior authorizations, complete precertification for imaging, etc.
Maintains communication with Nurse Manager, Palliative Care, the Palliative Care Advanced Practice Provider, and the Primary Care Provider
Facilitates completion of telehealth appointments with the Palliative Care Advanced Practice Provider, as needed
Coordinates and maintains continuity with secondary services
Retrieves specialist records for Primary Care Provider review
Must have effective communication skills and instructs patient and/or their family as directed by the provider.
Call patients to triage, follow up, and discuss results as directed by the provider while maintaining patient confidentiality.
Travel to clinic locations and patient homes with the market
Retrieve and compile information
Research, analyze, interpret, organize, prioritize, and verify data and information
Maintain records/logs
Investigate, evaluate, and recommend action