Intake Coordinator, Palliative Care

Trinity Health•Columbus, OH

6d•Onsite

About The Position

The Palliative Intake Coordinator collaborates with hospital discharge planners/social workers, liaison personnel, physicians, billing specialists, patients, families, and others to receive information which facilitates admission of Palliative patients; documents appropriate demographic and clinical information for the processing of incoming referrals; coordinates communication process between referral sources, third party payors, and professional/clerical staff; and coordinates referral process from initiation to completion including all follow-up necessary to accomplish expected outcome.

Requirements

High School diploma/GED
Minimum of one year recent Hospice experience -- or related setting such as home health, hospital, ambulatory care center, physician office in which assessment and critical decision-making skills are required
Effective Communication Skills
Demonstrated ability regarding critical thinking skills, telephone and direct assessment of patient, responding to emergency referrals, establishing priorities re: scheduling admissions of Palliative patients in all settings-home, hospital, nursing home, and assisted living center.
Effective Interpersonal skills, demonstrates tact, judgment and diplomatic business-like manner in dealing with physicians, other healthcare professionals and coworkers
Intermediate to advanced Excel skills

Responsibilities

Collaborates with hospital discharge planners/social workers, liaison personnel, physicians, billing specialists, patients, families, and others to receive information which facilitates admission of Palliative patients.
Documents appropriate demographic and clinical information for the processing of incoming referrals.
Coordinates communication process between referral sources, third party payors, and professional/clerical staff.
Coordinates referral process from initiation to completion including all follow-up necessary to accomplish expected outcome.