Medical Assistant/Medical Home Coordinator

TriHealth•Cincinnati, OH

21h•Onsite

About The Position

Join TriHealth as a Medical Assistant/Medical Home Coordinator, where you’ll support compassionate, patient‑centered care through strong clinical skills and proactive coordination. Be part of a trusted TriHealth practice that values teamwork, growth, and a supportive environment—where your work truly makes a difference for patients and the community.

Requirements

Graduate of an approved technical, professional, or vocational program in Healthcare; Healthcare clinical experience preferred physician practice or related field
Equivalent experience accepted in lieu of degree
Must be certified or registered medical assistant
Must maintain this certification and registration status
Registered Medical Assistant (RMA), through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR)
Medical office flow, especially the clerical/front office tasks
Ability to make quick decisions based on well thought out consequences/results
Knowledge of EMR, practice management software and medical coding/billing strongly encouraged
Must be certified or registered medical assistant and have strong skills in clinical care, customer service, communication, and teamwork.
This role understands the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.

Nice To Haves

Healthcare clinical experience preferred physician practice or related field

Responsibilities

Demonstrates proficiency in the rooming process for adult and/or pediatric patients, including clinical procedures, immunizations, venipuncture, point‑of‑care testing, and proper use of medical equipment while following all protocols and policies.
Provides accurate and complete documentation of rooming information, clinical calls, orders, pending prescriptions, pharmacy updates, and workflow tasks; addresses phone and MyChart messages promptly and escalates issues as needed.
Demonstrates clinical competency after orientation and annually.
Maintains knowledge of population health and embraces wellness, prevention, and chronic disease management; participates in strategies to close care gaps through pre‑visit planning, daily huddles, and communication with physicians.
Understands adult and/or pediatric preventive medicine schedules, including wellness visits, vitals, labs, immunizations, screening tools, and patient education; identifies and communicates care gaps, utilization, and chronic disease needs.
Participates in ongoing education such as Lunch and Learns and other training opportunities to support continued clinical development.
Supports the longitudinal care continuum by collaborating with wrap‑around services (behavioral health, complex care nursing, social work, CHWs, etc.), providing community resources, and coaching patients on wellness and chronic disease management.