Billing Coordinator - Medical Home Care

Morgan Stephens•Londonderry, NH

16h•Onsite

About The Position

A leading home care agency in New Hampshire is seeking a detail-oriented and organized Billing Coordinator to support its growing operations. This organization is known for delivering high-quality, compassionate in-home care services while maintaining strong operational and compliance standards across multiple programs and payers. The Billing Coordinator plays a critical role in ensuring accurate, timely billing and reimbursement across multiple states. This position is responsible for managing prebilling processes, maintaining authorization accuracy, researching denied claims, and supporting payroll-related billing workflows. You will work closely with intake, clinical, and scheduling teams to ensure all services are properly authorized, documented, and billed. This role requires strong attention to detail, the ability to manage multiple systems, and a proactive approach to resolving billing issues and preventing delays.

Requirements

High school diploma or equivalent required
Minimum of 2 years of experience in medical billing, revenue cycle, or healthcare administration
Experience with EMR/EHR systems
Understanding of CPT codes, billing codes, and payer requirements
Strong organizational and multitasking abilities
Excellent communication and cross-functional collaboration skills
Proficiency in Microsoft Office (Excel, Word, Outlook)

Nice To Haves

Associate or bachelor’s degree in Healthcare Administration, Business, Accounting, or related field preferred
Familiarity with Medicaid, VA, insurance, or managed care billing strongly preferred
Experience in home care, home health, waiver programs, or long-term care is a plus
Ability to thrive in a fast-paced, growing environment

Responsibilities

Clear all issues related to authorizations, plans of care, and billing holds prior to claims submission
Ensure visits are properly linked to authorizations and plans of care
Monitor caregiver visit compliance and report discrepancies
Assist with visit time adjustments and provide backup support to office staff
Track and enter incoming authorizations into the EMR system
Maintain accurate and up-to-date authorization records
Monitor authorization expiration dates and ensure continuity of services
Rotate program/state assignments as needed to support operational coverage
Review services for billing readiness and accuracy
Ensure alignment between authorized services, scheduled visits, and billed hours
Support payroll-related billing processes
Research denied claims, correct issues, and resubmit in a timely manner
Monitor aging reports and follow up on outstanding balances
Maintain accurate employee and compliance records in state systems
Collaborate with operations leadership and office team members
Assist with incoming calls and administrative support as needed
Send documentation and communications to provider offices
Support additional operational tasks as assigned