Home Care Coordinator

Griswold Home Care Company Office • Lower Gwynedd Township, PA

10h • Onsite

About The Position

Are you an organized, compassionate professional committed to exceptional customer service? Our team is growing and Griswold Home Care is seeking a Home Care Coordinator / Scheduler to join our Montgomery County office. If you’re passionate about supporting caregivers and clients while providing exceptional customer service, we’d love to meet you! For over 40 years, Griswold has been dedicated to helping individuals live independently with dignity and peace of mind. Our commitment to “live assured” is at the heart of everything we do—and our team members are the reason we deliver on that promise every day.

Requirements

• Strong communication skills, both verbal and written.
• Proficiency with Microsoft Office and strong computer skills.
• Valid driver’s license and current car insurance.
• Excellent phone presence, problem-solving ability, and attention to detail.
• A passion for helping others and supporting caregivers.

Nice To Haves

• Experience in home care, healthcare scheduling, or staffing coordination
• Associate degree in Human Services or related field

Responsibilities

• Match caregivers with clients to ensure the highest standards of care.
• Schedule and coordinate caregiver shifts to meet client needs.
• Build and maintain strong relationships with both clients and care staff.
• Conduct retention visits to support smooth client-caregiver transitions.
• Manage billing and payroll processes on a weekly basis.
• Perform client assessments to understand individual care needs.
• Support our diverse client and caregiver base with professionalism and empathy.
• Participate in a on-call rotation.

Benefits

• 8 Paid Holidays
• 6 Wellness Days
• 2 Volunteer Days
• Vacation days that grow with tenure
• Medical
• Dental
• Vision
• Life insurance
• Short/long-term disability
• Family leave
• Pet insurance
• Norton Lifelock
• Legal benefits
• Flexible spending accounts
• 401(k) with employer match
• Continuing education and training to help you grow in your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees