Paid Media Operations Manager

Expedia Group•Chicago, IL
•$104,000 - $145,500•Onsite

About The Position

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. The Paid Media Operations Manager role sits within Supply Marketing and supports partner growth through efficient, insight-led paid media. This role focuses on measurement operations and technical enablement, helping ensure data flows, reporting structures, and tracking foundations support better decisions across paid media.

Requirements

  • 3-5 years of experience in paid media operations, advertising operations, performance marketing infrastructure, campaign trafficking, or a closely related digital marketing discipline
  • A bachelor’s degree in marketing, business, analytics, data, communications, or related technical field; or Equivalent related professional experience
  • Strong working knowledge of landing page tagging, tracking pixels, URL structure, taxonomy management, event setup, and campaign measurement across paid social, display, programmatic, or search channels
  • Experience with measurement governance, quality assurance, dashboards, business intelligence tools, and reporting workflows, including Tableau, Looker, Power BI, or similar platforms
  • Familiarity with data flows, platform integrations, tag management systems, conversion application programming interfaces, server-side tracking, or cross-platform attribution, and the ability to use tools such as Structured Query Language, Python, or Querybook to validate or troubleshoot performance data
  • Clear communication, documentation of workflows and launch requirements, close attention to data quality, and effective collaboration with channel managers, strategists, analysts, creative partners, digital operations partners, and external agencies

Responsibilities

  • Own landing page tagging, tracking pixels, campaign parameters, event tracking, and measurement readiness across paid media campaigns
  • Establish tracking governance across platforms and landing experiences, including taxonomy standards, quality assurance processes, documentation, and pre-launch checks
  • Support and troubleshoot application programming interface connections and data flows between media platforms, analytics tools, reporting environments, and internal systems
  • Partner with Analytics to define reporting requirements, validate data quality, improve dashboards, and make performance reporting more useful for campaign analysis and decision-making
  • Work with media strategists, channel activation owners, digital operations, and agency partners to resolve measurement issues, improve workflows, and reduce operational friction
  • Provide bounded backup support for campaign trafficking or low-risk execution tasks during peak periods while maintaining primary accountability for measurement operations and enablement

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Employee Assistance Program
  • Wellness reimbursement
  • Travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent Network (IATAN) membership
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