PACS Admin

Advocate Health

5d • $38 - $57 • Hybrid

About The Position

The PACS Admin is responsible for the daily operation of PACS equipment and related imaging technology. The role coordinates technical aspects of the PACS network and equipment, provides support and troubleshooting to users, and communicates system changes, downtime, service bulletins, performance changes, and upgrades. The PACS Admin develops training for staff who use PACS and related applications and works with Information Services on security, backups, recovery, system upgrades, problem resolution, and testing of software and program changes. The role also maintains PACS policies and procedures, analyzes user feedback and support data, helps ensure quality assurance standards, and recommends equipment changes and purchases.

This is a full-time, hybrid position with 60% remote work and 40% onsite work, scheduled for 40 hours per week. After-hours work may be required for planned upgrades or unplanned outages, and weekly on-call duties are required approximately four times per year. The listed pay range is $38.20–$57.30.

Requirements

• Associate's degree in Radiologic Technology or a related field.
• Typically requires 5 years of experience in imaging services, PACS administration, and/or other imaging technology.
• Exceptional understanding of information systems and how they support imaging technology.
• Excellent oral and written communication skills.
• Ability to work collaboratively with all levels of employees.
• Must be able to operate all equipment necessary to perform the job.

Responsibilities

• Manage daily PACS equipment operations, including digital image data transfer, radiology information system validation, exception handling, archiving, auto-routing, and prefetching.
• Plan and coordinate technical aspects of the PACS network and equipment, including services, programs, and program evaluations.
• Communicate changes in PACS operations to medical staff and department staff.
• Respond to system inquiries, troubleshoot problems, and alert users about downtime, service bulletins, performance changes, and upgrades.
• Develop and implement training programs for technical staff, medical staff, radiologists, and other PACS users.
• Work with Information Services to provide security, backup, recovery, and restart procedures and instructions.
• Assign and monitor user access to PACS and follow organizational security standards.
• Coordinate with Information Services to install upgrades, resolve problems, and test PACS programs and software changes in interfacing systems.
• Develop, implement, and maintain PACS policies and procedures.
• Review user feedback, compile and analyze support data, and recommend changes.
• Ensure quality assurance measures are met and make adjustments to maintain quality standards throughout the department and medical center.
• Recommend equipment modifications and new equipment, and oversee existing equipment and contractual services as needed.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay such as shift and on-call pay, based on teammate eligibility.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree