PACS Administrator

TEKsystems • Dallas, TX

3d • $135,000 - $140,000 • Hybrid

About The Position

The PACS Administrator administers, supports, optimizes, and manages the life cycle of enterprise imaging applications and infrastructure, including PACS, VNA, DICOM and HL7 integrations, image exchange platforms, and advanced post-processing applications. The role serves as the technical expert for enterprise imaging workflows and ensures imaging systems are available, performant, secure, and interoperable across the organization.

The administrator evaluates project requests, assesses current-state systems, gathers requirements, designs future-state solutions, and performs application builds. The role leads or contributes to project planning, design, development, testing, deployment, training, documentation, and production support, while ensuring solutions align with corporate policies and applicable federal legislation.

The position also manages project schedules, budgets, scope, change requests, and status reporting; resolves assigned support tickets; coordinates patches and upgrades; and maintains system and project documentation. Production responsibilities include on-call support, system monitoring, interface maintenance, troubleshooting, downtime coordination, stakeholder communications, vendor coordination, and support for end users and IS staff. The administrator may assume project and technical lead responsibilities, mentor other System Analysts, and perform other duties as assigned.

This is a permanent position based in Dallas, Texas. The role primarily works remotely and requires onsite work one day per month; the posting identifies the workplace type as hybrid. The listed annual pay range is $135,000–$140,000. The position is anticipated to close on October 28, 2026.

Requirements

• At least 7 years of PACS/DICOM/VNA experience; Sectra experience is preferred.
• Project management experience.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Sectra experience.
• Certified Imaging Informatics Professional (CIIP) certification from the American Board of Imaging Informatics (ABII). Candidates without CIIP certification must be willing to obtain it within the first 90 days of employment.

Responsibilities

• Evaluate project requests, assess current systems, gather requirements, develop future-state designs, and perform application build activities.
• Manage or contribute to project planning, design, development, testing, deployment, training, documentation, and production support.
• Ensure system designs support corporate policies and applicable federal legislation, and coordinate with client departments on organization-wide solutions.
• Prepare and manage detailed project plans, schedules, timelines, budgets, scope, change requests, and project status updates; escalate issues to appropriate governance groups.
• Monitor, acknowledge, and resolve assigned ServiceNow tickets; coordinate software and hardware patches, service packs, and version upgrades.
• Create and maintain system procedures, project documentation, test cases, test scripts, and production change-control documentation.
• Provide on-call production support and ensure production system integrity, integration, stability, availability, and performance.
• Perform daily system checks covering servers, services, logs, backups, scheduled jobs and tasks, CPU usage, storage, and transaction logs.
• Provide interface maintenance and support; coordinate hardware and software support and upgrades across relevant infrastructure and applications.
• Troubleshoot application, process, and technical issues; identify required resources and coordinate resolution, including during unplanned downtime.
• Coordinate and communicate scheduled and unscheduled downtime, upgrades, incidents, and other information with application teams, departments, vendors, business owners, and stakeholders.
• Support training for IS staff and end users, explain technical concepts to non-IS staff, and stay current with application functionality and enhancements.
• Use vendor support resources to investigate issues and implementations, and coordinate recommended solutions with relevant teams and departments.
• Design, develop, and manage implementation approaches using project plans, change-management tools, and issue tracking.
• Analyze end-user issues and recommend resolutions based on system capabilities and user needs; consult departments on enhancements and integration with the existing environment.
• Participate in design, build, testing, troubleshooting, and conversion activities, and assume project lead or technical lead responsibilities as needed.
• Plan and coordinate software and hardware implementations, project scopes, system objectives, requirements, specifications, task assignments, timelines, and milestones.
• Lead technical, programming, support, vendor, and end-user staff in determining system and resource requirements, installations, implementations, and communication plans.
• Implement complex software, hardware, interfaces, and upgrades in a multi-user, networked, integrated environment; coordinate system monitoring and performance improvements.
• Establish service-level agreement metrics for supported systems and provide application expertise during planning and design.
• Develop and maintain test plans and scripts in ALM Quality Center; coordinate departmental testing and communicate with clients.
• Coordinate vendor resources, mentor and assist other System Analysts on complex tasks, and identify and document current- and future-state analysis.
• Log project-related hours weekly in the project portfolio management system and attend required GIS, Business Application Services, application team, and other meetings.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Life insurance, including voluntary life and AD&D coverage for employees and dependents
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off, vacation, or sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior