Director, PACS

SimonMed Imaging•Scottsdale, AZ

About The Position

The Director, PACS develops and executes the enterprise imaging strategy and roadmap for a nationwide network of outpatient imaging centers. This role provides leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related technologies, while overseeing system administration, performance, availability, security, and optimization. The Director leads implementations, upgrades, migrations, integrations, and technology transformations. Working with clinical, operational, physician, and IT leaders, the role improves imaging workflows, utilization, and user experience; establishes enterprise standards and practices; oversees interoperability; and uses performance and operational metrics to support continuous improvement and scalability. The Director is the executive escalation point for critical imaging issues and leads vendor relationships and technology partnerships. The role evaluates and implements emerging imaging technologies, automation, and AI-enabled solutions, and ensures compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices. It also supports acquisitions, new center openings, and organizational growth through enterprise imaging planning and integration. The Director leads PACS and Imaging Informatics teams, fostering accountability, service excellence, collaboration, and continuous improvement. Leadership responsibilities include team development, performance feedback, staffing and recruitment in partnership with HR, culture and retention, strategic decision-making, and direction of operational and financial activities.

Requirements

  • Bachelor’s degree in Healthcare Informatics, Information Systems, Radiologic Sciences, Healthcare Administration, Computer Science, or a related field.
  • 10 or more years of progressive experience supporting PACS.
  • 5 or more years of leadership experience managing technical teams, managers, or enterprise imaging functions.
  • Experience supporting multi-site healthcare organizations.
  • Expert knowledge of PACS, VNA, enterprise imaging platforms, image exchange technologies, DICOM, HL7, and EHR integrations.
  • Deep understanding of imaging informatics, radiology operations, and healthcare technology ecosystems.
  • Strong strategic planning and technology roadmap development capabilities.
  • Demonstrated ability to lead large-scale enterprise initiatives and complex organizational change.
  • Demonstrated success leading enterprise imaging transformations, technology roadmaps, acquisitions, integrations, and organizational growth initiatives.
  • Significant experience managing enterprise vendors, strategic partnerships, and executive stakeholder relationships.
  • Strong financial acumen, including budget management, capital planning, and ROI analysis.
  • Exceptional leadership and talent development capabilities.
  • Excellent executive communication, presentation, negotiation, and stakeholder management skills.
  • Ability to influence decision-making and build consensus across all levels of the organization.
  • Strong analytical, problem-solving, and operational decision-making skills.

Nice To Haves

  • Experience supporting large-scale outpatient imaging operations with scaled locations.

Responsibilities

  • Develop and execute the enterprise imaging strategy and roadmap for a nationwide network of outpatient imaging centers.
  • Provide leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related imaging technologies.
  • Direct administration, performance, availability, security, and optimization of enterprise imaging systems.
  • Lead large-scale implementations, upgrades, migrations, integrations, and technology transformation initiatives.
  • Partner with clinical, operational, physician, and IT leaders to improve imaging workflows, system utilization, and user experience.
  • Establish enterprise standards, policies, procedures, and best practices for imaging systems and operations.
  • Oversee interoperability and integrations involving PACS, RIS, EHR, modalities, image exchange solutions, and third-party applications.
  • Monitor system performance, storage, image distribution, and operational metrics to drive continuous improvement and scalability.
  • Serve as the executive escalation point for critical imaging system issues and ensure timely resolution of operational disruptions.
  • Lead vendor relationships and technology partnerships.
  • Evaluate and implement emerging imaging technologies, automation, and AI-enabled solutions.
  • Ensure compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices.
  • Support acquisitions, new center openings, and organizational growth through enterprise imaging planning and integration.
  • Align imaging technology capabilities with business objectives and patient care goals through cross-departmental collaboration.
  • Lead, mentor, and develop PACS and Imaging Informatics team members; provide constructive feedback and recognize achievements.
  • Assess staffing needs and partner with HR to recruit, hire, and onboard employees.
  • Cultivate a collaborative, patient-first workplace culture focused on engagement and retention.
  • Make strategic decisions aligned with organizational policies and objectives.
  • Direct operational, budgetary, and financial activities within the area of responsibility.
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