PSS--3rd Shift
About The Position
The Packaging Process Support Specialist (PSS) serves as a line leader on the production or packaging floor at Sara Lee Frozen Bakery in Tarboro, North Carolina. The role provides hands-on support to the Operations Supervisor and leads daily activities for production or packaging lines, helping ensure efficient operations, product quality and safety, compliance with company standards and applicable regulations, and continuous improvement. The PSS works collaboratively with production associates, maintenance personnel, and supervisors, addressing operational challenges and supporting the achievement of production goals. The position involves working in cold temperatures down to -10°F and in dusty, noisy environments with potentially slippery floors. It requires regular physical activity, including consistently lifting, carrying, pushing, or pulling up to 50 pounds. The employee must be comfortable climbing ladders and operating forklifts and may be exposed to airborne particles, fumes, and noise exceeding 85 dBL. The schedule requires flexibility to work across shifts, including nights, weekends, and holidays.
Requirements
- High school diploma, GED, or equivalent.
- At least one year of experience leading teams in a manufacturing or production environment.
- Basic computer skills to use the ERP system for entering and scanning ingredients and quantities.
- Ability to communicate effectively with team members at all levels within the plant.
- Ability to troubleshoot production issues and contribute to root cause analysis and problem-solving.
- Ability to obtain and maintain a valid forklift/Powered Industrial Truck license.
- Lockout/Tagout (LOTO) experience.
- At least 18 years of age.
- Authorized to work legally in the United States.
- Must successfully pass a background and urinalysis screening as part of the post-offer health assessment.
- Ability to work in cold temperatures down to -10°F, dusty and noisy conditions, and potentially slippery environments.
- Ability to lift, carry, push, and/or pull up to 50 pounds consistently throughout a shift.
- Comfortable climbing ladders and operating forklifts.
- Willingness to work where there may be exposure to airborne particles and fumes and noise levels exceeding 85 dBL.
- Flexibility to work across shifts, including nights, weekends, and holidays.
Responsibilities
- Lead daily production or packaging line operations and team activities to promote efficiency and smooth workflow.
- Provide ongoing support to the Operations Supervisor and maintain communication throughout the shift.
- Ensure production and packaging equipment functions properly; troubleshoot malfunctions and collaborate with maintenance on technical issues.
- Coordinate day-to-day line activities and help meet production goals.
- Ensure compliance with company standards and applicable regulatory requirements, including FDA and quality control requirements.
- Support routine regulatory checks and maintain proper documentation.
- Monitor adherence to food safety and quality regulations.
- Collaborate with production associates, maintenance personnel, and supervisors to support line performance and resolve problems.
- Communicate schedule, procedure, and operational goal changes to employees.
- Report labor shortages and operational delays to the Operations Supervisor and help develop solutions.
- Assist with training production associates on equipment, safety protocols, and production standards.
- Enforce safety protocols, including Lock Out/Tag Out procedures and personal protective equipment requirements.
- Identify potential safety hazards and ensure timely action is taken.
- Help maintain product quality by ensuring adherence to quality control standards.
- Participate in root cause problem-solving and support corrective actions.
- Contribute to process improvements and lean practices, including 5S and OIFs, to improve productivity and product quality.
- Perform additional duties assigned by the Operations Supervisor.
- Coordinate team rotations and break schedules to support efficient line operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
