Packaging plant lead, 3rd Shift

Starbucks Coffee Company•Augusta, GA
•$26 - $40

About The Position

The Packaging Plant Lead supports day-to-day operations in a Starbucks roasting plant, assisting the supervisor and leading assigned shift activities. The role helps ensure production and distribution tasks meet productivity, product quality, inventory accuracy, customer service, safety, sanitation, and food safety standards. It also serves as an escalation resource during the shift and supports team members through training, coaching, and technical leadership. The lead may prepare staffing schedules, coordinate with temporary staffing agencies, review and update time records, track maintenance issues, and identify process improvements. The position requires working variable shifts to meet business needs and maintaining regular, consistent attendance and punctuality.

Requirements

  • One year of experience with manufacturing computerized systems or automated distribution or warehouse systems.
  • Four years of experience in a manufacturing or distribution environment.
  • High school diploma or GED, or four or more years of U.S. military service.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Attention to detail.
  • Problem-solving skills.
  • Basic math skills.
  • Ability to follow verbal direction.
  • Ability to quickly assess and prioritize needs in a fast-paced plant environment.
  • Team-building skills.
  • Ability to provide technical leadership.
  • Proficient computer skills, including the Microsoft Office suite.
  • Ability to coach and mentor others.
  • Ability to work with a diverse team.
  • Ability to work in accordance with safety, quality, and sanitation standards, policies, and procedures.
  • Ability to work variable shifts to support business needs.

Nice To Haves

  • Familiarity with food safety regulatory requirements and global standards, including Preventive Controls for Human Food (FDA Code of Federal Regulations) and the Global Food Safety Initiative (GFSI).
  • Experience with GFSI certification schemes such as BRC and/or SQF.

Responsibilities

  • Assist the supervisor with day-to-day operations and advise them when tasks are complete.
  • Prepare for and conduct routine shift kick-off and close-out procedures, and complete shift notes.
  • Serve as an escalation resource for problems and issues that arise during the assigned shift.
  • Audit the assigned functional area daily to ensure product quality, inventory accuracy, and customer service standards are met.
  • Lead and perform daily manufacturing, distribution, or green coffee operations tasks and help the team meet daily productivity goals.
  • Maintain a safe, clean, and organized work environment and oversee the team's execution of the master sanitation schedule.
  • Train and coach team members on standard operating procedures and quality and safety procedures and regulations.
  • Recommend process improvements and support process and business changes.
  • As needed, create staffing schedules and coordinate with a temporary staffing agency to provide associates.
  • Review line communication boards for Continuous Improvement suggestions and enter follow-up work orders into the maintenance tracking system.
  • Review and update Kronos to ensure partner timesheets are accurate.
  • Follow established safety guidelines and procedures, including PPE and Lock Out Tag Out, and reinforce safe practices through coaching.
  • Act as a safety change agent, including through CPR/First Aid certification, active participation in the safety committee, and driving departmental safety initiatives.
  • Support food safety, legality, and quality programs.
  • Maintain product quality by following good manufacturing practices, Food Safety Preventative Controls, product specifications, and quality procedures.
  • Perform other duties as needed in support of business objectives and Starbucks Mission & Values.
  • Maintain regular and consistent attendance and punctuality.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits for partners and their families.
  • Short-term and long-term disability.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation from date of hire.
  • Accrued sick time.
  • Eight paid holidays and two personal days per year.
  • 401(k) retirement plan with employer match for eligible partners.
  • Discounted company stock program (S.I.P.).
  • Starbucks equity program (Bean Stock).
  • Incentivized emergency savings and financial well-being tools.
  • Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care.
  • DACA reimbursement.
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