Package Porch Mail Clerk - Seasonal PT

Big Canoe POA•Jasper, GA

About The Position

The Package Porch Mail Clerk provides excellent customer service while supporting daily mail and package operations. The role assists with incoming and outgoing mail, sorts and distributes mail and packages, processes outbound shipping transactions, and helps customers select services and complete required documentation. The clerk also supports deliveries, maintains mailroom supplies and equipment, and keeps work and self-service areas clean and organized.

Requirements

  • Strong customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Ability to lift and carry packages weighing up to 30 pounds.
  • Must successfully pass a background check and drug screening.
  • Must be available to work scheduled shifts, including weekends and holidays as required.
  • Must be at least 18 years of age.
  • Must be authorized to work in the United States.

Responsibilities

  • Assist with incoming and outgoing mail services.
  • Sort, log, and distribute mail and packages accurately and efficiently.
  • Process outbound mail and shipping transactions.
  • Assist customers with mail services and ensure required forms and documentation are completed correctly.
  • Explain available mail and shipping services and recommend options that meet customer needs.
  • Assist with mail and package deliveries as needed.
  • Replenish supplies for postage meters and related mailroom equipment; forward and return mail as appropriate.
  • Maintain a clean, organized, and professional work environment.
  • Assist with weekly mailroom supply inventories and annual inventory audits.
  • Provide customers with supplies for the mailroom, copiers, and self-service areas as needed.
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