Package Concierge - Fort Lauderdale, FL

Military Spouse Corporate Career Network • Fort Lauderdale, FL

5d • Onsite

About The Position

The Package Concierge supports mail and package operations at the property level and provides five-star service to residents and guests. Responsibilities include preparing outgoing mail and packages; receiving, storing, organizing, processing, and distributing incoming and outgoing items; preparing shipping documents; keeping records; communicating with residents about deliveries; and delivering packages directly to residents and guests. This is an in-person, on-site position at the property in Fort Lauderdale, Florida.

Requirements

• High school diploma or equivalent preferred.
• Strong customer service track record, including the ability to make people feel cared for and supported under stressful circumstances.
• Exceptional interpersonal and self-awareness skills, including active listening.
• Proficiency with communication technology and ability to learn new software quickly.
• Excellent written and verbal communication skills.
• Enthusiasm for creating inclusive and respectful workplaces.
• Integrity and ability to manage confidential information and sensitive situations with discretion and judgment.
• Strong attention to detail and excellent organizational skills.
• Ability to work with a team.
• Ability to lift up to 50 pounds and stand for the duration of a shift.
• Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Experience in hospitality, such as hotels and resorts, private luxury clubs, or travel management.

Responsibilities

• Prepare outgoing mail and packages.
• Receive, store, and organize incoming mail and packages.
• Communicate with residents about their mail and packages and deliver packages directly to residents and guests.
• Prepare shipping documents.
• Distribute mail and packages.
• Receive, process, and verify incoming and outgoing mail and packages.
• Maintain records of incoming and outgoing mail and packages.
• Perform other related duties and assignments as needed and assigned.

Benefits

• Ongoing learning and development offerings
• Leadership coaching and mentorship programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED