Front Desk Package Attendant - Azzurra

Action Property Management•Los Angeles, CA

27d•$21 - $23•Onsite

About The Position

Action Property Management is seeking a full-time Package Attendant to join the Azzurra team in Los Angeles, California. The role handles incoming packages and USPS mail, assists residents and guests, monitors lobby activity and access control, and provides shift coverage at the Front Desk and Loading Dock as needed. The schedule is Monday through Friday, 11:00 AM to 7:30 PM. Compensation is $21.00–$23.00 per hour.

Requirements

Must be over 18 years of age.
Must successfully pass a pre-employment background check and drug screening.
At least 1 year of customer service experience.
Polished and professional appearance and demeanor.
Upbeat and positive team-player attitude.
Strong judgment and a solutions-oriented approach.
Proactive customer service approach.

Nice To Haves

Hospitality, luxury retail, or fine dining experience is preferred.
Hospitality Management college students or recent graduates are highly desired.

Responsibilities

Scan and log incoming packages in the Management App system.
Store received packages in appropriate locations, such as the Package Room or Front Desk.
Retrieve packages from the Loading Dock and transport them to the Package Room.
Retrieve packages for residents upon request and log them as retrieved in the system.
Deliver packages to homeowner units upon request.
Audit packages twice daily.
Sort, identify, and distribute USPS mail as appropriate.
Monitor lobby activity and coordinate with on-site personnel when needed to address residents’ and guests’ needs.
Use the Master Phone Directory to contact residents and announce guests and deliveries.
Monitor lobby activity and maintain access control.
Provide Front Desk and Loading Dock shift coverage as needed.
Address resident and guest concerns and questions.