PACE Scheduler

NeighborHealth • Winthrop, MN

8d • $21 - $30

About The Position

The PACE Scheduler coordinates home health staff and services as ordered by ESP Nurses and according to the individual care needs and requirements of ESP participants. The role communicates with staff, participants, families, and contractors; independently addresses scheduling issues within the job’s scope; and seeks supervisory input when appropriate. The Scheduler works effectively under time-limited circumstances and with minimal supervision.

Requirements

• High school graduate or equivalent.
• Good organizational skills.
• Ability to problem solve.
• Excellent telephone communication skills.
• Strong computer skills, especially with Microsoft, Windows, and Excel.
• Mature coping skills.

Responsibilities

• Schedule in-home services for ESP participants as established and requested by ESP clinical staff.
• Coordinate referrals for a panel of participants and complete all aspects of the referral process.
• Coordinate contracted in-home services with preferred vendors.
• Review participant lists and visits weekly for accuracy, make necessary changes, and update schedules and clients.
• Notify Home Care Management weekly that lists have been received and reviewed.
• Coordinate vendor notifications when participants’ services change and document notifications in telephone encounters in the EMR.
• Schedule all visits in EPIC and document all changes.
• With ESP Scheduling staff, coordinate the weekly Community Health Aide schedule, including monthly supervisions and introductions.
• Distribute Community Health Aide schedules weekly and oversee verification workflows.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED