PACE Rehabilitation Manager

Neighborhood Healthcare•Murrieta, CA

11h•$87,500 - $191,000•Onsite

About The Position

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community. As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants. The PACE Rehabilitation Manager oversees the operations of the rehabilitation department, ensuring high-quality services that align with state and federal regulations. This role provides administrative supervision and leadership for the therapy team, including physical therapy, occupational therapy, and speech language pathology services. Clinical supervision is provided within the manager’s licensed scope of practice, while designated discipline-specific leads or discipline-specific evaluating therapists provide clinical oversight for services outside the manager’s licensed discipline. Schedule: Monday-Friday 8am-4:30pm.

Requirements

Graduation from an accredited Occupational Therapy or Physical Therapy program is required
Must be a licensed Occupational Therapist or Physical Therapist in the State of California
5 years of experience as an OT or PT required
Graduation from an accredited Occupational Therapy Assistant or Physical Therapy Assistant program is required
California- licensed therapy aide required
5 years of experience working as a COTA or PTA required
Current Basic Life Support (BLS) certification through an American Heart Association (AHA)-approved source is required upon hire and must be maintained as a condition of employment.
AHA-approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques
Online-only BLS courses without a live skills check do not meet this requirement
In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually
Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
Knowledgeable about and experience with providing therapy to geriatric participants
Ability to apply analytical thinking and problem-solving to resolve issues
Ability to travel between sites in multiple regions
Ability to successfully manage multiple tasks simultaneously
Excellent project management, planning, and organizational ability
Ability to work as part of a team as well as independently
Ability to work with highly confidential information in a professional and ethical manner
Ability to lift/carry 20 lbs/weight
Ability to stand for long periods of time

Nice To Haves

2 years of progressive leadership experience preferred
Completion of LEAP Program preferred (Internals Only)
Previous PACE experience and/or experience with frail and elderly population preferred

Responsibilities

Orients new staff to the PACE (Program of All-Inclusive Care for the Elderly) model, CMS, and regulatory requirements while ensuring compliance with PACE guidelines
Provides ongoing coaching, mentoring, and training to promote clinical excellence and team cohesion
Leads, coordinates, and supervises licensed therapy professionals within scope of practice (this may include disciplines of Occupational Therapy, Physical Therapy, and Speech Language Pathology) and aides, ensuring continuity and consistency of participant care planning
Monitors staffing patterns, caseload distribution, and service coverage to ensure operational efficiency and appropriate workload balance
Supports workforce planning, onboarding, and role development to meet evolving program needs
Maintains competency in Interdisciplinary Team (IDT) processes and facilitates IDT meetings as directed, ensuring effective coordination of care and operational alignment
Ensures standardization of operations within scope; identifies, reports, and addresses variances with rationale to maintain alignment with program expectations
Ensures clinical supervision structures are clearly defined and maintained across disciplines, with appropriate delegation and oversight in accordance with scope of practice and regulatory requirements
Assists in developing policies and procedures to ensure department best practices are followed, therapy interventions meet quality standards, and all activities are safe, culturally appropriate, and compliant with regulatory standards
Develops and implements processes to ensure departmental continuous tracking and monitoring of the provision of rehabilitative related services
Attends and participates in staff meetings, organizational QI activities, and assigned committees, including participant care planning, utilization reviews, ethics, grievances, and appeals
Oversees Home Health Occupational Therapy, Physical Therapy, and Speech Language Pathology provision of services ensuring quality and timely services for participants in their homes
Develop and manage the DME process, including ordering, storage, maintenance, and tracking, ensuring compliance with regulatory standards
Oversee DME safety and in-home installations to enhance participant independence and safety
Ensures delivery of quality services by overseeing the department's adherence to policies/procedures and compliance with state and federal regulatory requirements
Ensures services provided are in a therapeutic setting and conducive to restoring dignity and self-esteem to patients
Monitor site and department budgets to maximize cost-effectiveness of operations while ensuring high-quality care is maintained
Provides ongoing oversight of Skilled Nursing Facility (SNF) discharges and transitions, ensuring coordination with SNF providers through regular utilization meetings to support effective care planning and continuity of care
Completes all required training programs and participates in ongoing conference calls, webinars, and other professional development opportunities
Partners with the Center Director and Quality and Compliance to review, investigate, and resolve participant grievances, appeals, and service concerns, ensuring timely resolution and appropriate documentation
Provides coverage for staffing gaps, including LOA, PTO, and high-volume periods, by stepping in to support operations as needed within respective scope of license
Maintains the confidentiality of all company procedures and participant information in conformance with HIPAA principles
Keeps abreast of all regulations and standards to ensure compliance with orders or directives issued by duly constituted government and regulatory agencies, such as PACE, CMS, and DHCS
Functions at highest level according to credentials and competency
Guides participants and caregivers in the use of adaptive equipment, durable medical equipment, and functional techniques to improve safe daily function
Continuously evaluates the effectiveness of treatment plans and prompts the modification of therapeutic approaches, as necessary, to achieve the best possible outcomes
Participates in site visits to participants’ homes, hospitals, or other facilities as required by the interdisciplinary team (IDT)
Maintains accurate records, including treatment plans, progress notes, and discharge summaries, in compliance with organizational policies and regulatory requirements
Leads, coaches, and develops rehabilitation staff, including hiring, onboarding, performance management, and disciplinary actions in coordination with Human Resources
Performs other duties as assigned