PACE Project Manager (Hybrid)

San Ysidro Health•San Diego, CA

1d•Hybrid

About The Position

Under the direction of the PACE Director of Technology, the PACE Project Management Specialist is responsible for managing and supporting key initiatives that advance clinical quality, operational efficiency, participant safety, and regulatory compliance across the PACE program. This role leads projects that involve interdisciplinary teams, frontline staff, and organizational leadership, ensuring alignment with PACE model requirements and best practices.

Requirements

Requires 3 or more years of experience in the health care industry
2 years of demonstrated project management experience
Bachelor's degree in healthcare, business administration, or related discipline
Effective presentation skills
Excellent verbal communication and written communication skills
Ability to think about and manage projects strategically while understanding the individual needs and dimensions of multiple departments
Demonstrates leadership capabilities
Strong data analysis, data presentation, and problem-solving skills
Demonstrates organizational and time management skills
Demonstrates interpersonal and relationship building skills with the ability to present effectively to all audiences including frontline teams, executive leaders, and groups
Demonstrates ability to work with multiple customer demands in a fast-paced environment
Demonstrates ability to effectively communicate and work with multiple levels of the organization to influence change
Demonstrates ability to work autonomously, with a great deal of self-initiative focused and exercise good judgment to make independent decisions
Ability to deal with ambiguity and drive for clarity with a sense of urgency when appropriate
Adept at researching topics: gathering, assessing, and presenting complex topics
Expertise utilizing Microsoft Tools (e.g. Outlook, Work, Excel, Visio, and PowerPoint)
Must possess the skills to thrive in team environment
Must possess good organizational and supervisory skills, along with the ability to effectively handle difficult and unusual interpersonal situations
Meet a standardized set of competencies for the specific position description established by San Diego PACE and approved by CMS
Candidates must be based in San Diego County to be eligible for consideration.
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs.
Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

Nice To Haves

Familiarity with Epic and related systems
Familiarity with Quick Cap
Familiarity with InterQual

Responsibilities

Project planning and coordination: Define project scope and objectives, gather clinical and operational requirements, establish Key Performance Indicators (KPIs) relevant to PACE quality and participant outcomes, and develop milestone and deliverable timelines in collaboration with interdisciplinary team members
Managing project constraints: Oversee time, budget, scope, and quality through structured project and change‑management methodologies, ensuring projects support compliance with CMS, DHCS, and PACE regulatory standards
Risk management: Identify and mitigate risks, operational gaps, and clinical or regulatory impacts throughout the project lifecycle, elevating issues and decision points to leadership as appropriate
Team leadership and engagement: Facilitate effective collaboration among clinical, operational, IT, and administrative teams; motivate cross‑functional stakeholders; and ensure clear roles, responsibilities, and accountability to drive project success
Stakeholder communication: Provide consistent, transparent communication to leadership, project teams, and frontline staff; develop clear updates and briefing materials; and ensure organizational alignment on project goals, timelines, and outcomes
Lead major organizational initiatives as well as multiple mid‑ and small‑scale projects that impact clinical care delivery, regulatory compliance, operational efficiency, resource allocation, and participant and staff experience
Serve as the primary organizer, facilitator, planner, and problem solver, coordinating resources and managing all aspects of assigned projects with full accountability for execution and outcomes
Engage key stakeholders to develop evidence‑based recommendations informed by collective input, observations, data, and analysis; provide strong leadership to project teams to ensure objectives are met within established timelines
Support, implement, and integrate technology solutions—including Epic and related systems—to enhance clinical quality, operational performance, and resource‑management strategies
Apply risk‑stratification methodologies to better understand participant populations and inform project design and decision‑making
Collaborate closely with IT, clinical operations, ambulatory and inpatient services, and health‑plan teams to ensure alignment, effective communication, and successful project delivery
Leads complex, high impact care initiatives and strategic projects across San Diego PACE, including major organizational efforts and multiple mid and small scale projects
Develops, organizes, facilitates, and oversees comprehensive project plans for assigned care initiatives; identifies and mitigates risks, resolves issues, coordinates resource needs, and ensures projects meet established timelines, budget parameters, and quality expectations
Partners with executive leadership to define project scope, establish Key Performance Indicators (KPIs), provide regular project status updates, present outcomes, and remove barriers to progress
Collaborates with senior leaders, management, physicians, and frontline teams to understand clinical, operational, and business requirements; formulates recommendations based on stakeholder input, observation, data analysis, and best practices; and drives implementation across all San Diego PACE service areas
Analyzes operational systems, workflows, and data to identify performance gaps and opportunities for improvement
Consistently delivers high quality, stakeholder aligned solutions that support organizational priorities and participant centered care
Fosters communication, collaboration, and consensus building among stakeholders and project team members to ensure alignment and shared ownership of project goals
Partners with leadership and project teams to ensure standards, technologies, training, and performance measures are developed and implemented to support project success and long term sustainability
Advises operational, clinical, and technical leaders on care related initiatives, providing guidance on deliverables, interdependencies, risks, and data insights to support coordination across service lines, departments, and project teams
Monitors and reports progress across multiple concurrent projects to ensure milestones, timelines, and deliverables are achieved
Serves as a change agent in the planning, implementation, and evaluation of value based care strategies, resource management initiatives, and care model improvements
Participates in systemwide collaboration with interdisciplinary teams across San Diego PACE to deepen understanding of the care model, identify improvement opportunities, and apply evidence based best practices
Familiarity and ability to use computers as well as EHRs
Complies with all department, organization, and government policies & procedures
Attends meetings and trainings as required.
Adheres to and models SYHC’s core values and behaviors of Excellence, Empowerment, Integrity, and Respect
Adheres to SYHC and PACE attendance and punctuality policies and practices.
Performs other duties as assigned