PACE Compliance Coordinator
About The Position
Under the direct supervision of the San Diego PACE Compliance Manager, the Compliance Coordinator provides administrative support for compliance initiatives. The role includes scheduling appointments, preparing meeting agendas, documenting meeting minutes, generating reports, maintaining policies and protocols, and supporting contractor compliance activities. The position may require travel to designated San Diego PACE facilities and/or contractor sites to assist with compliance initiatives. The Coordinator assists with administering San Diego PACE’s Compliance Program and tracking compliance activities. The role also supports audit initiatives, contractor oversight, staff training, compliance issue tracking, regulatory monitoring, policy and procedure maintenance, and research into legal and regulatory requirements related to the PACE Program. The Coordinator helps promote an ethical culture, supports privacy policies and procedures, and performs other compliance and monitoring activities as assigned by the PACE Compliance Manager. This position works in a general office environment, with prolonged sitting and occasional standing and walking. Occasional travel of up to approximately 30% may be required. Evening and/or weekend work may also be required.
Requirements
- Minimum associate’s degree or higher, or 1–3 years of relevant work experience may substitute for education.
- At least 1 year of experience performing duties within a Corporate Compliance Program.
- At least 1 year of intermediate Microsoft Excel experience, including knowledge and application of formulas.
- Experience taking meeting minutes.
- Experience scheduling meetings in Microsoft Outlook or an equivalent platform.
- Experience creating Microsoft PowerPoint presentations.
- Experience using Microsoft OneNote.
- Excellent organizational, interpersonal, customer service, verbal communication, and written communication skills.
- Excellent flexibility and adaptation skills.
- Ability to communicate and cooperate effectively with team members.
- Strong analytical, critical-thinking, and problem-solving skills.
- Knowledge of or willingness to learn Compliatric, Epic, FairWarning, and QuickCAP.
- Advanced computer skills and ability to learn specific applications.
- Ability to meet a standardized set of competencies established by San Diego PACE and approved by CMS.
- Ability to manage multiple projects with strict and competing deadlines.
- Ability to work in a fast-paced environment with flexibility, timeliness, attention to detail, and advanced organizational skills.
- Ability to respond to questions with logic, clarity, calmness, and authority.
- Tuberculosis (TB) clearance.
- Maintain current First Aid and CPR certification.
- Complete pre-employment requirements, including I-9, physical examination, background and reference checks, application, new-hire orientation, and pre-employment TB clearance.
Nice To Haves
- Bachelor’s degree.
- Ability to communicate and cooperate effectively with team members.
- Strong analytical, critical-thinking, and problem-solving skills.
Responsibilities
- Assist in administering San Diego PACE’s Compliance Program and tracking associated compliance activities.
- Schedule compliance meetings, prepare agendas, and record meeting minutes.
- Assist with organizing internal and external audit initiatives.
- Assist with contractor compliance oversight and monitoring.
- Assist with developing, tracking, and implementing staff trainings.
- Track and trend compliance issues.
- Develop and maintain reports, including reports using Microsoft Excel.
- Develop presentations, including presentations using Microsoft PowerPoint.
- Monitor regulatory communications from CMS, DHCS, and other regulatory agencies.
- Assist management with developing, maintaining, and revising policies and procedures according to applicable regulatory, licensing, and contractual requirements.
- Research legal and regulatory requirements related to the PACE Program.
- Support the compliance team in promoting an ethical culture, raising awareness of compliance issues, and encouraging employees to raise concerns without fear of retaliation.
- Assist management with compliance-related incident reports as needed.
- Identify and maintain the organization’s information privacy policies and procedures.
- Perform other regulatory compliance activities and monitoring initiatives as assigned by the PACE Compliance Manager.
- Enhance professional growth through educational programs, current literature, in-service meetings, and workshops.
- Attend required meetings and participate in committees as directed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
